Brianna Camacho
Summary
Accomplished Manager with a proven track record at Dave's Hot Chicken, enhancing team agility and performance through effective staff training and development. Expert in operations management and customer relationship management, significantly boosting employee morale and reducing turnover. Skilled in both verbal and written communication, ensuring optimal financial and operational results. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
1
1
Certification
Work History
Manager
the Place 2 Be
- Some things I have accomplished while working my day to day job, was communication skills with the staff and training. i started as a barista than became the manager of that station. this stations duties consisted of understanding the POS systems. i also was highly educated with the workings of the espresso machine and all the other machines involed in the makings of the coffee. i offend tecahed new hires there way around the cafe. later in i started training new staff in the kitchen and ended up becoming kitchen manager.
Manager
Dave's Hot Chicken
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Dunkin Dounts
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
ER Technician
Lowell General Hospital Main Campus
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
Education
Associate of Science - Biomedical Engineering
Middlesex College
Lowell MaSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Operations Management
- Customer Relationship Management (CRM)
- Sales Techniques
- Schedule Preparation
- Sales management
- Marketing
Accomplishments
- Supervised team of 50 staff.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- all in all learned communication and how each person is different
Certification
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
i love to read and write for my free time. i also love to take interest in studying.
it all started when i was in middleschool i use to write all the time in notebooks. one day i started to writing in my computer and haven't stopped when i entered college i learned the correct way to format my writitng and havent stopped since.
Languages
English
Native language
Spanish
Upper intermediate
B2
Arabic
Elementary
A2
Timeline
Manager
the Place 2 Be
Manager
Dave's Hot Chicken
Manager
Dunkin Dounts
ER Technician
Lowell General Hospital Main Campus
Associate of Science - Biomedical Engineering
Middlesex College
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