Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bshayer Mahmoud (300030500035)

Summary

Highly motivated psychology graduate with academic and professional experience in both Australia and the Philippines. Backed by two years of customer service experience and previous work as a preschool assistant teacher, I bring strong interpersonal skills, empathy, and adaptability to every role. Skilled in building rapport with individuals from diverse backgrounds and creating inclusive, supportive environments where individuals feel heard and empowered. My cross-cultural experiences have strengthened my ability to communicate effectively, foster growth, and provide meaningful support. Eager to apply this foundation in a student-centered counselling role within a school environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Parkroyal Hotel
08.2022 - 12.2024
  • Proficient in promoting food and beverage options, upselling, and cross-selling to enhance revenue streams.
  • Handled large-scale events, including weddings and corporate functions, accommodating 100–200+ guests.
  • Establish effective relationships with customers, fostering trust and loyalty.
  • Rewarded employee of the month.

Student Leader (Volunteer)

Monash University
05.2021 - 11.2021
  • Supported fellow students during the COVID-19 pandemic through regular peer check-ins and virtual communication.
  • Helped maintain community engagement and morale within the student group during remote learning.
  • Gained valuable insight into empathetic leadership, flexibility, and supporting mental wellbeing in times of crisis.

Assistant Pre-School Teacher

CENEP CAINTA
01.2018 - 04.2018
  • Assisted in monitoring and documenting children's progress and development, including observing and recording milestones, behavior, and interactions
  • Provided individualized support and attention to children, addressing their unique needs and fostering a positive and inclusive classroom environment
  • Assisted with orientation and helping new students and parents

Education

Bachelor of Arts - Psychology

Monash University
Melbourne (Australia)
09-2023

Skills

  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Dependable and Responsible

Certification

Food & Allergens Certificate


Timeline

Food and Beverage Attendant

Parkroyal Hotel
08.2022 - 12.2024

Student Leader (Volunteer)

Monash University
05.2021 - 11.2021

Assistant Pre-School Teacher

CENEP CAINTA
01.2018 - 04.2018

Bachelor of Arts - Psychology

Monash University
Bshayer Mahmoud (300030500035)