CHINDU CHANDRADAS
Salmiya
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.
Overview
8
8
years of professional experience
Work History
Dangerous Goods Specialist
Kuwait Logistics & Freight Co WLL
01.2022 - Current
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Built long-term relationships due to prompt and courteous service.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- licensed to handle the dangerous goods for export air shipments
- completed dangerous Goods (cat 1,3 & 6) initial course
IT Support Engineer
Kuwait Logistics & Freight Co WLL
11.2015 - Current
- Used ticketing systems to manage and process support actions and requests.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Promoted efficiency among departments with prompt resolution of system issues.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted with updating technical support best practices for use by team.
- Responded promptly to incoming sales leads and requests for technical support.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Generated reports to track performance and analyze trends.
Education
Bachelor of Engineering - Computer Science & Engineering
NARAYANAGURU COLLEGE OF ENGINEERING
TAMIL NADU,INDIA04.2014
HIGHER SECONDARY EXAMINATION - SCIENCE
NSS HIGHER SECONDARY SCHOOL
KERALA,INDIA03.2010
Skills
- Source Materials
- Quarterly Reviews
- Tracking Systems
- Material Handling
- Transportation Sourcing
- Operational Improvements
- Order Fulfillment
- Safety Procedures
- Monitor Supply Chain Trends
- Shipping Documentation
- Team Communication
- Import Requirements Knowledge
- Customer Satisfaction
- Customs Regulations
- Shipment Procedures
- ERP and Supply Chain Software
- Team Meetings
- Air Transportation
- Coordinating Transportation
- International Shipments
- Troubleshooting and Assistance
- Resolve Technical Problems
- System Performance Assessments
- Microsoft Windows and Office
- Hardware Evaluation
- Issue Troubleshooting
- Software Diagnosis
- Computer System Maintenance
- Customer Service Expertise
- Adobe Flash
- Hardware Repair
- Account Management
- Technical Issues Analysis
- Windows 10
- PC Component Diagnostics
- User Experience
- Hardware and Software Configuration
- Desktop Support
- MS Office Proficiency
Timeline
Dangerous Goods Specialist
Kuwait Logistics & Freight Co WLL
01.2022 - Current
IT Support Engineer
Kuwait Logistics & Freight Co WLL
11.2015 - Current
Bachelor of Engineering - Computer Science & Engineering
NARAYANAGURU COLLEGE OF ENGINEERING
HIGHER SECONDARY EXAMINATION - SCIENCE
NSS HIGHER SECONDARY SCHOOL
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