DHANESH D
JLEEB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Sales & Operation Manager
Al Mutahidoon International Gen.Trad. Cont.Co.
01.2020 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Operations Manager
Cornerstone International . Kuwait
05.2017 - 12.2019
Operations Supervisor
Al Ahelia Switchgear Company.kuwait
02.2015 - 02.2017
Education
High School Diploma -
MODEL RESIDENTIAL SCHOOL ,KERALA
ALUVA, ERNAKULAM, KERALADIPLOMA IN ELECTRICAL ENGINEERING -
CARMEL POLY TECHNIC COLLEGE,ALAPPUZHA
ALAPPUZHA,KERALA2009
+2 COMMERCE
N.S.S HIGHER SECONDARY SCHOOL,
HARIPAD,KERALA2006
Skills
- Financial Management
- Expense Tracking
- Performance Management
- Workforce Management
- Business Development
- Complex Problem-Solving
- Staff Development
- Customer Relationship Management (CRM)
- Budget Control
- Time Management
- Project Management
- Performance Evaluations
- Financial Analysis
- Marketing Strategy
- Decision Making
- Employee Development
- Teamwork and Collaboration
- Team Development
- MS Office
- Decision-Making
- Problem Resolution
- Managing Operations and Efficiency
- Computer Skills
- Negotiation and Conflict Resolution
- Training and Development
- Good Judgment
- Customer Service
- Emergency Response
- Organizational Skills
- Conflict Resolution
- Troubleshooting
- Critical Thinking
Languages
English
Hindi
Malayalam
Software
MICROSOFT EXCEL,WORD,MAILING
Timeline
Sales & Operation Manager
Al Mutahidoon International Gen.Trad. Cont.Co.
01.2020 - Current
Operations Manager
Cornerstone International . Kuwait
05.2017 - 12.2019
Operations Supervisor
Al Ahelia Switchgear Company.kuwait
02.2015 - 02.2017
High School Diploma -
MODEL RESIDENTIAL SCHOOL ,KERALA
DIPLOMA IN ELECTRICAL ENGINEERING -
CARMEL POLY TECHNIC COLLEGE,ALAPPUZHA
+2 COMMERCE
N.S.S HIGHER SECONDARY SCHOOL,
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