Dhari Al-Mejren

- Monitored and maintained server health and performance within the Computing Department, ensuring system stability and minimal downtime.

- Conducted configuration and modification tasks within the system used to support operational changes across various departments.

- Served as Team Leader for six months during the initial phase of a new technical group, responsible for:

• Assigning and distributing tasks among team members.
• Proposing and implementing process improvements to enhance team productivity.

- Established and managed an internal technical support team to handle IT-related issues, including troubleshooting and resolving hardware and software problems (computers, printers, etc.).

- Providing on-site support to end users across departments.

- Acted as the liaison between internal users and external vendors to report, follow up, and resolve issues related to enterprise applications.

- Participated in reviewing and processing contracts and tenders, ensuring compliance with technical and administrative requirements.

- General office support, including documentation, reporting, and coordination between departments.