Dilshad Aboobacker

• Quality Assurance & Compliance

• Ensured strict adherence to food safety, hygiene, and quality standards across central kitchen and site operations

• Conducted regular internal audits, inspections, and corrective actions to meet ISO and client requirements • Coordinated with clients, HSE teams, and authorities on quality and compliance matters

• Implemented SOPs to maintain consistency in food quality and service delivery.

• Project Management & Costing :

• Managed large-scale catering projects for manpower camps and corporate sites

• Prepared detailed costing, pricing structures, and feasibility studies for new and ongoing projects

• Controlled food cost, wastage, and operational expenses to improve profitability

• Planned production schedules, logistics, and multiple daily food deliveries from central kitchen to sites

• Coordinated manpower allocation, equipment, and material requirements for smooth operations

• Business Development –

• Identified and developed new business opportunities in industrial and corporate catering • Prepared tender documents, proposals, quotations, and technical submissions

• Negotiated pricing, scope, and contract terms with clients

• Maintained strong relationships with existing clients to ensure contract continuity and repeat business • Supported management in expanding catering services and project portfolios

• Schedule and conduct Food Safety & Quality evaluations per operating standards
• Communicate evaluation results and recommendations for corrective action
• Follow up on corrective action and submit summary reports to Quality Assurance Manager on periodic basis based on timeline
• Expand Knowledge through training sessions on existing and new evaluation standards
• Support Operations, Warehouse and Production Management and Technical in developing quality standards manual and acquiring international and franchise quality certifications
• Inspect, audit and certify supplier facilities for compliance with sanitary, regulatory, production and QA requirements
• Enforce functional HACCP, ISO and evaluate operations management effectiveness
• Conduct product sample cut and lot approval evaluations.

• Quality Assurance Supervisor will maintain, monitor and support all Food Safety, Quality and Regulatory Programs for the almanar Food Group and will oversee, at a minimum, all related day to day production and sanitation activities
• This position will define the operational standards and expectations to achieve a Food Safety and Quality Culture
• Perform risk assessment of each process and develop critical control points that will be monitored to assure the production of safe and whole some food products
• Ensure that the products produced by company and facilities are in compliance with HACCP, Regulatory bodies, international standards and meet customer specifications
• Lead the HACCP team and train all employees in food handling food Safety
• Conducting internal food safety Audit program; reviewing the results of audit; ensuring that corrective actions are understood &rectified and reporting at management review
• Investigating and setting standards for quality, health and safety
• Working with operations staff to establish procedures, standard and system
• Determining training needs and conducting training classes on food safety
• Review monthly quality reports & department performance with operation manager and quarterly & yearly with top management
• Assessing & evaluating the suppliers periodically
• Investigate and strategize against the customer quality complaints by involving all related departments.

• Initiating the strong pre requisite program
• Conducting regular training to the food handlers
• Conduct Monthly Audits
• Routine spot checks
• Carrying investigation on food poisoning allegation
• HACCP internal audit with the team members.
• Developed and implemented HACCP plans to ensure compliance with food safety regulations.