Dinesh Kumar Pasala

* Managing spare parts requests (quotations, orders, returns, deliveries, and price inquiries) from customers and internal stakeholders.
* Resolving service level and customer expectation issues related to spare parts.
* Managing customer expectations regarding part delivery timelines.
* Preparing and following up on spare parts quotations.
* Ensuring prompt and efficient customer service.
* Creating sales orders upon receipt of purchase orders.
* Maintaining daily invoice submission records.
* Generating purchase requests for out-of-stock items.
* Calculating pricing and margins for new parts.
* Identifying parts based on customer requests.
* Working with over 35 spare parts brands (e.g., UD TRUCK, DEUTZ, TCM).
* Proficient in using parts portals.
* Coordinating with sales and warehouse teams.

* Prepare daily GRN & MRN in ERP.
* Create quotations, delivery notes, and invoices for customer parts requests.
* Proficient in spare parts catalog navigation (book and software).
* Manage daily stock reports for material purchases and issues.
* Verify purchase order invoices.
* Identify and classify all materials in the store.
* Ensure safe and secure storage of materials, maintaining quality and quantity.
* Conduct accurate annual inventory stocktaking.
* Order stock proactively to prevent shortages.
* Maintain minimum stock levels for raw materials and consumables.
* Implement and maintain FIFO inventory system.
* Manage and organize store department files.
* Receive parts, verify quantity and identify any damage, and report discrepancies to suppliers.
* Maintain a clean, organized, and safe store environment.
* Ensure proper maintenance of all material handling equipment.
* Manage loading and unloading from courier services (DHL, FedEx, etc.).
* Handle dispatch area logistics, including transport arrangement.
* Maintain job cards for service and PDI reports for new machine deliveries.
* Experienced with various brands including WIRTGEN GROUP (Vogele, Wirtgen, Hamm, Kleemann, Benninghoven), LIEBHERR, KOBELCO, COMPAIR, AGG GEN, NTC VIBRATORS, HIMONSA, SNORKEL, SANTHUI, BULL, ATOMS, etc.
* Proficient in counter sales.

• Manage inventory effectively by receiving, distributing, and maintaining optimal stock levels. Proactively inform purchasing of items nearing reorder points. Conduct regular physical inventory reviews. Verify the quality and quantity of incoming materials against documentation. Accurately record all receipts against invoices. Maintain up-to-date digital inventory records, including goods received and issued. Prepare expenditure reports and monthly stock reports. Dispose of expired or waste stock according to established procedures. Perform assigned inventory-related duties. Promote inventory awareness. Maintain accurate records, adhere to FIFO issuing methods, and identify obsolete or slow-moving items for Cost Controller action.