Summary
Overview
Work History
Education
Skills
Certification
Profile
Work Preference
Interests
Timeline
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DUHA SALAHI

Salmiya

Summary

A passionate individual. Looking for an opportunity to enhance my skills and gain more experiences in order to develop myself and reach a level where I can depend on myself.

Overview

9
9
years of professional experience
1
1
Certification
1
1
Language

Work History

Freelance Teacher

.
08.2022 - Current
  • Ability to communicate with people of different ages and levels of English
  • Effectively illustrated the subject in alignment with a student’s level of understanding
  • Ability to understand the student’s understanding level and adopt to it.

Customer Service

Ooredoo
06.2021 - 07.2022
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Developed customer service initiatives to improve performance and uplift satisfaction scores.
  • Established and maintained client rapport by utilizing quality customer service.
  • Created satisfied customers by providing attentive customer service and quick problem solving.

Owner , Social Media

ABOUTYOUSALON
01.2019 - 01.2021
  • Responsible for the content of the account
  • Making and editing videos to provide customers with better vision of the services available in the salon
  • Responsible of contacting customers and making appointments
  • In short period of time was able to make the account reachable by a great number of people.

Camp Leader

Flex Family Club
01.2016 - 01.2017
  • Responsible of organizing the joiners in the club
  • Managing the timings of the joiners during their trainings
  • Became an expert of dealing with juniors
  • Able to work with long working hours and still be able to provide the best at work.

Education

Marketing

Arab Open University
01.2021

Arts

Al-ikhlas private school
01.2017

Skills

  • Softwares (Photoshop, Wixcom, Microsoft Office)
  • Social Media Management
  • Writing research

Certification

British Council, A

Profile

10/01/99, Syrian, Kuwait, Married, 18, English, Arabic, Kuwait, Available

Work Preference

Work Type

Full Time

Important To Me

Company CultureWork-life balanceCareer advancement

Interests

Reading

Teaching

Timeline

Freelance Teacher

.
08.2022 - Current

Customer Service

Ooredoo
06.2021 - 07.2022

Owner , Social Media

ABOUTYOUSALON
01.2019 - 01.2021

Camp Leader

Flex Family Club
01.2016 - 01.2017

Marketing

Arab Open University

Arts

Al-ikhlas private school

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DUHA SALAHI