Dunya Sandamali Silva
Kuwait
Summary
Enthusiastic Sales Consultant with knack for building relationships and driving sales growth. Known for turning customer interactions into long-term business partnerships, resulting in increased revenue and client retention. Skilled at identifying client needs and offering tailored solutions that exceed expectations.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Emporio Armani
360 Mall, Kuwait
01.2022 - Current
- Delivered outstanding customer experiences through attentive care and faultless service.
- Retained customers by building rapport and delivering tailored product recommendations.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Built rapport with new and existing customers to boost client retention.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Maintained quality assurance standards for all products and services.
Retail sales associate
Aldo ( Apparel Group)
, Kuwait
04.2019 - 12.2021
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Participated in team meetings contributing valuable ideas for sales improvement.
- Increased sales through effective negotiation and persuasion techniques.
- Maintained quality assurance standards for all products and services.
- Maintained clean, organised retail environment to enhance shopping experience.
- Served customers to drive sales and deliver top-quality experiences.
Education
Diploma of Higher Education - Computer Science
Matrix Institute
Colombo04.2013
A-Levels - Economics
Vishaka University
Colombo05.2012
Skills
- Highly organised
- Target achievement focus
- Creative problem solving
- Inventory Management Software
- Client database maintenance
- Inventory management
- Time efficiency
- Self-motivation
Languages
English
Advanced
C1
Tamil
Intermediate
B1
Hindi
Upper intermediate
B2
Arabic
Intermediate
B1
Timeline
Sales Consultant
Emporio Armani
01.2022 - Current
Retail sales associate
Aldo ( Apparel Group)
04.2019 - 12.2021
Diploma of Higher Education - Computer Science
Matrix Institute
A-Levels - Economics
Vishaka University
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