Eizle Joy Gazmen
Kuwait
Summary
Highly skilled professional with a strong proficiency in MS Office Suite, including Word, Excel, and PowerPoint. Demonstrates excellent organizational and multitasking abilities, coupled with strong interpersonal and communication skills. Known for a customer- and result-oriented approach, effectively handling administrative tasks and reports while remaining adaptable and efficient under pressure.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HEAD RECEPTIONIST
PEAK FITNESS GYM
01.2020 - Current
- Manage client appointments, schedules, and inquiries
- Oversee staff coordination and training programs
- Prepare monthly reports and maintain inventory records
- Address client complaints and ensure high-quality service delivery
- Handled office petty cash and maintained flawless records
- Solved administrative and customer service issues with knowledgeable assistance and friendly support
Private Caregiver
Kuwaiti Patient- Hassan Ashkanani
06.2017 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands and managed laundry.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Restaurant Team Member
KABABJI-AL HOMAIZI FOOD & CO
01.2015 - 01.2019
- Handled dine-in, takeaway, and delivery orders
- Managed weekly and monthly inventory and stock orders
- Trained new team members to maintain operational standards
ADMINISTRATIVE ASSISTANT
FASTRAK SERVICES INC
08.2012 - 01.2015
- Conducted payroll processing and prepared detailed reports
- Managed hiring, interviewing, and training of new employees
- Handled customer complaints and provided effective solutions
Saleslady
Nelia & Liza's Dry Goods & Furniture
12.2009 - 03.2012
- Assisted customers in locating specific items to boost satisfaction
- Recommended products based on customer preferences, boosting sales
- Organised displays to promote inventory and encourage customer purchases
- Packed and wrapped gifts with decorative details to match customer preferences
- (Part-Time)
Customer Service Representative
Greenwich
04.2010 - 09.2010
- Organized and managed phone orders and delivery schedules
- Ensured smooth communication between customers and drivers
- (Contract)
Education
MBA Postgraduate -
ICSA Kuwait
07.2024
Health & Social Care (Caregiver) - undefined
ICSA Kuwait
07.2024
Bachelor of Science - Entrepreneurship
University of Northern Philippines
03.2012
Skills
- MS Office Suite (MS Word/Excel/Powerpoint)
- Attention to detail
- Adaptability
- Work ethic
- Problem-solving
- Leadership
- Multitasking
- Teamwork
- Communication
- Time management
- Interpersonal skills
On the Job Training
Caregiver-Greenbreeze for the Elderly
November2024 - November2024
- Assisted elderly residents with daily activities, including personal hygiene, meal preparation, and mobility support.
- Monitored residents' health, recording vital signs, and reporting any changes to medical staff.
- Provided emotional support and companionship to enhance residents' quality of life.
- Ensure a clean, safe, and comfortable living environment for residents.
Frontline/ Customer Associate - LBC EXPRESS INC
- Provided frontline customer assistance for various transactions, including remittances, cargo services, and bill payments.
- Ensured accurate and timely processing of customer requests and payments.
- Addressed customer inquiries and resolved service issues promptly.
- Assisted in maintaining records of daily transactions and generating reports.
Certification
- TESDA National Certificate II (NCII)
- Greenbreeze Home for the Aged
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
English
Tagalog
Arabic
Awards
Employee of the Month in Kababji
Training
- Managing Your People and Values Reengineering Seminar
- Sustaining the Entrepreneurial Passion among Cooperatives and Business Students
- Seminar on Food and Safety, Sanitation and Control
- Basic Accounting for Small Business Seminar-Workshop
- Social Issues Besetting the Working Man
- 3rd Annual Conference of Advertising Business Administration and Marketing Students of the Philippines
References
References available upon request
Timeline
HEAD RECEPTIONIST
PEAK FITNESS GYM
01.2020 - Current
Private Caregiver
Kuwaiti Patient- Hassan Ashkanani
06.2017 - 01.2025
Restaurant Team Member
KABABJI-AL HOMAIZI FOOD & CO
01.2015 - 01.2019
ADMINISTRATIVE ASSISTANT
FASTRAK SERVICES INC
08.2012 - 01.2015
Customer Service Representative
Greenwich
04.2010 - 09.2010
Saleslady
Nelia & Liza's Dry Goods & Furniture
12.2009 - 03.2012
Health & Social Care (Caregiver) - undefined
ICSA Kuwait
Bachelor of Science - Entrepreneurship
University of Northern Philippines
MBA Postgraduate -
ICSA Kuwait
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