Elie Othman
Kuwait
Summary
Dynamic and goal-oriented professional with a strong background in business development and employee management. Demonstrates exceptional leadership, strategic thinking, and initiative. Proficient in MS Office applications, presentation skills, and time management. Known for creativity, teamwork, and multitasking abilities. Committed to driving organisational success through innovative solutions and effective team collaboration.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Account manager
Ooredoo Telecom
, KUwait
08.2024 - Current
- Built rapport with new and existing customers to boost client retention.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
- Documented account activity and worked within data security guidelines to safeguard confidentiality.
- Arranged and attended networking events, expanding professional contacts and prospects.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
- Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
Sales associate
Kuwait Luxury Company
07.2018 - 08.2024
- Company Overview: Patek Philippe
- Working as part of the sales team to develop both new and existing markets
- Involved in developing sales & pricing strategies
- Contacting prospective clients by phone and email
- Responding to incoming email and phone enquiries
- Dealing with a diverse range of clients in the private and the public sector
- Attending sales appointments at client's premises
- Attending trade shows and exhibitions when required
- Able to sell to large and small clients
- Proven experience in launching new products
- Listening to customer requirements and presenting appropriately to make a sale
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails
- Gathering market and customer information
- Representing the company at trade exhibitions, events and demonstrations
- Liaising with suppliers to check the progress of existing orders
- Checking the quantities of goods on display and in stock
- Recording sales and order information and sending copies to the sales office, or entering figures into a computer system
- Gaining a clear understanding of customers' businesses and requirements
- Patek Philippe
Sales Executive
Tanagra - Habchi & Chalhoub W.L.L.
06.2015 - 06.2018
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Negotiated best-possible prices for maximised profit levels.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
- Increased customer engagement by delivering high-quality product demonstrations.
Sales Promoter
Philip Morris - Maraya Al Khalij Co.
02.2013 - 03.2015
Sales Representative
Al Orjwan Beauty Shop
05.2011 - 11.2012
Sales Executive
Zara - Syria
06.2010 - 11.2011
Education
Bachelors degree - Business Administration - Marketing
Arab Open University
Kuwait 01.2014 - 08.2018
Skills
- MS Office applications
- Presentation
- Leadership
- Time management
- Strategic thinking
- Initiative
- Creative
- Teamwork
- Goal-oriented
- Multitasking
- Business development
- Employee management
Timeline
Account manager
Ooredoo Telecom
08.2024 - Current
Sales associate
Kuwait Luxury Company
07.2018 - 08.2024
Sales Executive
Tanagra - Habchi & Chalhoub W.L.L.
06.2015 - 06.2018
Bachelors degree - Business Administration - Marketing
Arab Open University
01.2014 - 08.2018
Sales Promoter
Philip Morris - Maraya Al Khalij Co.
02.2013 - 03.2015
Sales Representative
Al Orjwan Beauty Shop
05.2011 - 11.2012
Sales Executive
Zara - Syria
06.2010 - 11.2011
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