Elizabeth Nganga
Kuwait City
Summary
Strong leader with a driven work ethic who is an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Department Supervisor
Primark -Alshaya
The Avenues Mall,Kuwait
09.2025 - Current
- Assisted department managers with daily store operations to promote efficient workflow and compliance with store standards.
- Supported stock replenishment, merchandising, and floor presentation to enhance sales and uphold visual standards.
- Helped manage table layouts, linear footage, and product displays to improve customer experience and drive sales.
- Collaborated with team members to maintain full coverage and effective floor operations.
- Aided in training new staff on operational systems, stock handling, and store procedures.
- Monitored product availability and provided support in resolving stock markdowns and returns.
- promoting upselling and customer engagement initiatives to boost sales performance.
Retail Sales Supervisor
TKD LINGERIE L.L.C
Dubai ,UAE
06.2022 - 08.2025
- Trained new associates on cash register operations, conducting customer transactions and balancing the cash till.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Coordinated team schedules to maintain adequate coverage during peak hours.
- Conducted regular staff meetings to discuss goals, challenges, and opportunities for improvement within the retail environment.
- Assisted in the hiring process, making recommendations for suitable candidates and conducting interviews as needed.
- Enhanced team productivity by implementing effective communication strategies and collaborative efforts.
Sales Assistant
TKD LINGERIE L.L.C
Abu Dhabi
05.2021 - 06.2022
- Executed merchandise organization and stock replenishment to maintain an inviting and well-stocked sales environment.
- Engaged with customers to ensure satisfaction while identifying areas for improvement and promoting sales initiatives.
- Conducted regular inventory checks, identifying and reporting stock shortages or issues to managers.
- Managed sales transaction processing at the till, ensuring precision and efficiency in every transaction.
- Coordinated efforts with team members and department managers to streamline daily store operations.
Front Office Receptionist
Flamingo Beach Resort
Nairobi
01.2018 - 11.2020
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Identified visitors' needs to offer solutions and information.
- Delivered clerical support by handling range of routine and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
O-LEVEL CERTIFICATE -
Kiburia Girls Secondary School
NairobiSkills
- Goals and Performance
- Shrink Reduction
- Adaptability
- Staff Oversight
- Driven Work Ethic
- Fast paced
Accomplishments
- Thrived in a fast-paced environment, ensuring full team coverage and seamless daily store operations.
Timeline
Department Supervisor
Primark -Alshaya
09.2025 - Current
Retail Sales Supervisor
TKD LINGERIE L.L.C
06.2022 - 08.2025
Sales Assistant
TKD LINGERIE L.L.C
05.2021 - 06.2022
Front Office Receptionist
Flamingo Beach Resort
01.2018 - 11.2020
O-LEVEL CERTIFICATE -
Kiburia Girls Secondary School