ELIZER DAGOHOY
Kuwait City,Al Asimah
Summary
Accomplished professional with expertise in fleet coordination and maintenance scheduling, proficient in vehicle maintenance and transport regulations. Demonstrates strong skills in route planning and dispatching, ensuring optimal fleet utilization and operational efficiency. Experienced in customer service, contract preparation, and budget management, with a focus on transport safety and hazardous materials handling. Aims to leverage financial record-keeping and sales skills to drive growth in the transport sector.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
CAR RENTAL SUPERVISOR
ISLAND INTEGRATED CAR RENTAL ISLAND GROUP
KUWAIT, KUWAIT
05.2024 - Current
- Assisted customers in selecting vehicles aligned with needs and preferences.
- Coordinated vehicle check-in and check-out processes to optimize service delivery.
- Monitored rental agreements and ensured compliance with company policies maintaining accurate records.
- Managed vehicle inventory, ensuring accurate availability for rentals.
- Ensured cleanliness and maintenance of vehicles, prioritizing safety and comfort.
- Implemented safety protocols during inspections to ensure regulatory compliance.
- Resolved customer complaints swiftly to maintain service quality and retention.
- Supervised staff, delivering training and support to enhance service delivery.
- Organized daily fleet operations to maximize vehicle utilization and efficiency.
Fleet officer
Enterprise Rent-A-Car KUWAIT, ISLAND CAR RENTAL
KUWAIT, KUWAIT
02.2023 - 04.2024
- Managed fleet operations to ensure timely deliveries and optimal vehicle utilisation.
- Oversaw compliance with local regulations and industry standards to mitigate risks.
- Coordinated maintenance schedules and inspections to enhance vehicle performance and safety.
- Implemented strategies for fuel efficiency and cost reduction within fleet management.
- Trained junior staff on safety protocols and operational best practices.
- Developed relationships with suppliers to secure competitive pricing and services.
- Analysed fleet performance data to identify areas for improvement and efficiency gains.
- Dealt effectively with emergencies, preventing major accidents or losses.
Rental sales agent
PRESTIGE CAR ALFARDAN GROUP
DOHA, QATAR
06.2016 - 01.2018
- Assisted customers in selecting suitable rental vehicles based on needs and preferences.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed rental agreements and processed payments accurately for seamless transactions.
- Conducted thorough vehicle inspections to identify damage or maintenance requirements prior to rentals.
- Implemented efficient check-in and check-out procedures, minimising customer wait times.
- Monitored inventory levels regularly, reporting discrepancies to ensure vehicle availability.
- Collaborated with team members to maintain fleet cleanliness and readiness for client satisfaction.
- Educated customers on vehicle features and safety protocols to improve rental experience.
Transportation coordinator
BRIXTON MINING COMPANY
DIPLAHAN, ZAMBOANGA SIBUGAY, PHILIPPINES
03.2014 - 09.2015
- Coordinated transportation schedules, optimising delivery efficiency across multiple routes.
- Collaborated with suppliers and vendors to ensure timely shipments and accurate documentation.
- Monitored compliance with safety regulations to uphold operational standards.
- Managed communication between drivers and logistics teams to resolve issues promptly.
- Implemented tracking systems for enhanced visibility throughout the supply chain.
- Reviewed invoices to ensure accurate billing and prompt payments for services rendered.
- Assessed transportation processes, improving overall performance and reliability.
- Scheduled staff shifts to maintain seamless operations around the clock.
Sales executive
ALMULLA REMITTANCE COMPANY ALMULLA GROUP
Kuwait City, KUWAIT
01.2012 - 12.2013
- Developed and nurtured strong relationships with key clients to foster loyalty.
- Conducted market research to identify new sales opportunities and emerging trends.
- Collaborated with marketing team to create effective promotional materials and campaigns.
- Delivered impactful presentations to potential clients, showcasing product benefits.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Educated customers on banking products, facilitating informed decision-making.
- Maintained cash drawer integrity by reconciling discrepancies and adhering to security protocols.
- Resolved customer complaints promptly to uphold company reputation.
SERVICE CREW
Burger King Kuwait, Kout Food Group
Kuwait City, Kuwait
01.2008 - 01.2011
- Delivered exceptional customer service by processing orders efficiently.
- Ensured cleanliness and organisation of dining area to elevate customer experience.
- Prepared food and beverages according to strict safety and quality standards.
- Supervised daily operations of service crew, maintaining high-quality standards.
- Trained new staff on operational procedures to promote team cohesion.
- Implemented strategies to address complaints promptly, enhancing customer satisfaction.
- Monitored inventory levels, collaborating with management for adequate supplies.
- Conducted performance evaluations, identifying areas for employee development.
Loan officer
KATIPUNAN BANK INCORPORATED
PAGADIAN CITY, PHILIPPINES
10.2006 - 12.2007
- Assessed client financial situations to determine suitable loan products and terms.
- Guided borrowers through loan application process while ensuring regulatory compliance.
- Evaluated credit reports and financial statements to inform lending decisions.
- Collaborated with underwriters to expedite processing of loan applications.
- Developed strong client relationships to better understand financial needs and goals.
- Conducted risk assessments, minimising potential losses while managing loan portfolio.
- Recommended workflow improvements to enhance operational efficiency.
- Maintained strict confidentiality of sensitive information to uphold client trust.
Education
Bachelor of Business Administration - MANAGEMENT ACCOUNTING
PAGADIAN CAPITOL COLLEGE
PHILIPPINES 06.2002 - 05.2006
Skills
- Maintenance scheduling competency
- Building repair capabilities
- Schedule preparation
- Vehicle maintenance knowledge
- Fleet coordination
- Hazardous materials awareness
- Dispatching efficiency
- Transport industry regulations expertise
- Fleet maintenance scheduling
- Driving operations oversight
- Customer Service
- Truck loading techniques
- Transport safety awareness
- Record-keeping
- Route planning
- License for driving
- Sales acumen
- Contract preparation
- Customer dispute resolution
- Budget handling
- Rent collection
- Time management mastery
- Finance record keeping
- Self-Motivation in tasks
- Advanced numerical capabilities
- Vehicle maintenance understanding
- Fleet utilisation optimisation
Languages
English
Fluent
Arabic
Intermediate
Affiliations
- FARMING
- ANIMAL BREEDING
- TRAVELLING
Certification
MANAGING SAFELY - IOSH CERTIFIED
References
References available upon request.
Timeline
CAR RENTAL SUPERVISOR
ISLAND INTEGRATED CAR RENTAL ISLAND GROUP
05.2024 - Current
Fleet officer
Enterprise Rent-A-Car KUWAIT, ISLAND CAR RENTAL
02.2023 - 04.2024
Rental sales agent
PRESTIGE CAR ALFARDAN GROUP
06.2016 - 01.2018
Transportation coordinator
BRIXTON MINING COMPANY
03.2014 - 09.2015
Sales executive
ALMULLA REMITTANCE COMPANY ALMULLA GROUP
01.2012 - 12.2013
SERVICE CREW
Burger King Kuwait, Kout Food Group
01.2008 - 01.2011
Loan officer
KATIPUNAN BANK INCORPORATED
10.2006 - 12.2007
Bachelor of Business Administration - MANAGEMENT ACCOUNTING
PAGADIAN CAPITOL COLLEGE
06.2002 - 05.2006