EMAN JARRAH

• Work with software developers to ensure the hardware and software work properly while balancing factors such as performance and efficiency.
• Design, build, and test hardware components and systems.
• Server Administration.
• Active Directory Administration.
• Photoshop.
• Graphic Design.

(Design and Support Portal Division)

• Writing and editing content.
• Designing webpage layout.
• Determining technical requirements.
• updating websites.
• Creating backup files.
• Solving code problems.

(Automated Systems Division)

• Reviewing current systems.
• Presenting ideas for system improvements.
• Working closely with analysts, designers, and staff.
• Producing detailed specifications and writing the programmer codes.
• Testing the product in controlled, real situations before going live.
• Preparation of training manuals for users.
• Maintaining the systems once they are up and running.

• Identifies customer (Civil ID, ATM Crad...etc).
• Process transaction deposits, withdrawals, and special requests.
• Processes applications for demand draft, transfers, foreign exchange transactions, savings accounts, travelers checks, etc.
• Balances daily cash and other transactions with the terminal balance of total daily transactions to ensure the absence of errors.
• Demonstrate good human relation skills in public relation and marketing

• Receive all customers' queries from relevant account officers and check with other divisions and local branches if necessary to get back to the account officers with the proper answers.

• Establishes new relationship accounts and ensures the proper documentation for all successful ones.
• Receives branch walk-in customers and attempts to sell all the bank's products and services by using available tools on the bank's systems, e.g.,.
• Performs outbound telephone sales to existing customers with the ability to record attempt results on the "My List."
• Willing to perform outside visits to potential customers to open new relationships.
• Issues account statements upon the customer's request and sends them as specified in the instructions.
• Handles customers' objections and documents the necessary surveys.
• Keeps updated and knowledgeable on all procedures, policies, and circulars.
• Assisting account officers when necessary to fill out the different forms relating to NBK's services and products.
• Receives cash and initiates disbursement.

• Worked with a group that was helping Kuwaitis to meet their desires to be in the commercial sector.

• Worked with a sales group to provide English training courses.