Essam Abdelhamed
Restaurant Manager
Kuwait City,KUWAIT
Summary
Highly proactive manager with 15 years of experience in team leadership in Food industry. Background includes sales, management and customer service in fast-paced settings. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Swish
Kuwait City , Kuwait
09.2023 - Current
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Kout Food Group
Kuwait City , Kuwait
09.2011 - 08.2023
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Good - Restaurant And Food Services Management
Al-Maamon Hotels & Tourism High School
Egypt Cairo 06-1998
Skills
- Ul>
- Performance improvement
- P>Food preparation and safety
- P>Marketing and advertising
- P>Recipes and menu planning
- Labor and Food Cost Control
- Kitchen Equipment Operation
- Food Preparation and Safety
- Food Service Background
- Staff Development Talent
- Customer Service Best Practices
- Full Service Restaurant Background
- Shift Management
- Employee Schedule Management
- Inventory Control
- Staff Supervision
- Staff Scheduling
- Training and Development
- Organization and Prioritization
Certification
Servsafe food handler
Accomplishments
- Increased sales by 10% while reducing food costs by 2 %, leading to a great net profit in the last two years.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved green score in the last promise assessment.
Timeline
Restaurant Manager
Swish
09.2023 - Current
Servsafe food handler
10-2022
Restaurant Manager
Kout Food Group
09.2011 - 08.2023
Good - Restaurant And Food Services Management
Al-Maamon Hotels & Tourism High School
Work Preference
Work Type
Full TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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