Summary
Overview
Work history
Education
Skills
Websites
LANGUAGES
HOBBIES/INTERESTS
PROJECTS
HIGHLIGHTS
Timeline
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EZZELDIN HAMDY IBRAHIM

Mahboula,Kuwait

Summary

A diligent and versatile hardware and software engineer with a BSc (Hons) from Coventry University and an MSc in Electrical and Computer Engineering from University of Birmingham.

During and after my studies, I gained experience across different industries through a variety of assignments. I worked with N-Spire as a Marketing Assistant, where I developed knowledge of BT systems and gained an understanding of customer experience operations across the UK. I also worked as a Junior Engineer with Halliburton in the Sperry Workshop, where I gained hands-on experience with the assembly, maintenance, and functionality of oil drilling tools and their operational systems.

I am currently working as a Marketing and Sales Engineer with Black Gold United, supporting technical sales activities within Kuwait’s oil & gas and industrial sectors, working with clients such as Kuwait Oil Company, Halliburton, Synex, Sigma, Zibo, Denoh, and more.

Through my experience across multiple industries, I have developed strong adaptability, communication, and technical problem-solving skills. With my engineering background and versatile experience, I am eager to contribute to dynamic teams and challenging projects across different sectors.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work history

Sales Engineer

Black Gold United
Fahaheel, Kuwait
2025.07 - 2026.05
  • Gave technical presentations to explain products, their features, and how to help clients.
  • Used engineering knowledge to recommend right products and solutions based on client needs.
  • Applied problem-solving and analytical skills to identify technical issues and provide practical solutions.
  • Reviewed technical datasheets, specifications, drawings, and supplier documents to ensure products matched project requirements.
  • Assisted in evaluating equipment performance, material compatibility, and operational requirements for industrial applications.
  • Conducted technical comparisons between products and suppliers to support client decision-making.
  • Coordinated with engineering, procurement, and supplier teams to ensure technical accuracy and smooth project execution.
  • Managed technical sales operations in Kuwait, working with companies such as Kuwait Oil Company, Sigma Enterprises, and PPG Sigma Paints.
  • Researched market trends, competitors, and new business opportunities in the oil & gas and industrial sectors.
  • Helped international suppliers enter the Kuwaiti market through BGU representation.
  • Followed up with clients to support ongoing projects, answer technical questions, and ensure on-time delivery.
  • Met with engineering and procurement teams to understand project requirements and suggest suitable solutions.
  • Prepared technical and commercial quotations based on client specifications and project needs.
  • Used strong communication and teamwork skills when dealing with clients, suppliers, and different teams.
  • Conducted product demonstrations and technical meetings to explain product performance, efficiency, and value.
  • Supported troubleshooting and technical discussions related to industrial equipment and oil & gas applications.
  • Secured new business contracts for company growth with effective client presentations.
  • Collaborated closely with manufacturers for accurate understanding of product specifications.
  • Set up sampling events to engage new clients.

Marketing Assistant

N-Spire
Birmingham, United Kingdom
2023.09 - 2024.01
  • BT Systems Expertise: Gained comprehensive understanding of BT's operations across the UK, focusing on improving customer experience.
  • Customer Transition Support: Helped with switching from PTC to ITP services, enhancing customer access to better Wiki performance at reduced costs.
  • Built public relations strategies for broadened advertising scope.

Sperry Workshop, Junior Engineer

Halliburton
Al Ahmadi, Kuwait
2022.06 - 2022.09
  • Oil Drilling Tools Expertise: Acquired in-depth knowledge of assembly and functionality of oil drilling tools, gaining hands-on experience with their operational mechanisms.
  • Testing and Support: Assisted team members in testing these tools using specialized software, ensuring accuracy and performance in real-world applications.
  • Adapted quickly to new technologies for streamlined project execution.

Parcel Organizer

Parcel Force
Coventry, United Kingdom
2021.09 - 2021.12
  • Organized next destinations for parcels, ensuring timely delivery to customers.
  • Collaborated effectively in teams to maintain safe and organized work environment.
  • Ensured adherence to timelines for efficient project completion.
  • Coordinated events for successful client engagement.
  • Improved team efficiency by organising schedules and workflow.

Education

Master of Science - Electric And Computer Engineering

University Of Birmingham
Birmingham, United Kingdom
2022.09 - 2024.12

BSc (Honors) - Hardware and Software Engineering

Coventry University
Coventry, United Kingdom
2019.09 - 2022.11

Foundation Degree in Science - Engineering

Coventry University
Coventry, United Kingdom
2019.01 - 2019.09

High School Diploma - American Dipolma

International School Bangkok
Thailand
2015.09 - 2018.05

Skills

  • Programming Languages: C, Java, Python, Embedded Systems
  • Problem Solving
  • Communication
  • Adaptability
  • Teamwork
  • Project Management
  • Operating System: Linux, Windows, macOS
  • Time Management
  • Leadership
  • Continuous learning
  • Observation

LANGUAGES

Arabic: Native language
English: C1 Advanced

HOBBIES/INTERESTS

Learning new languages, Watching football, Late night walks, Learning new skills, Listening to music, Playing rugby/football, Playing video games, Cycling, Debating, Event planning, Public speaking, Cooking

PROJECTS

Completed a third-year dissertation project focused on object detection and object tracking using computer vision (CV) techniques, including the use of OpenCV for implementation and testing., Completed a masters-year dissertation project focused on vehicle detecting and counting system using computer vision and image processing techniques to identify, track, and count vehicles in video footage. Implemented object detection algorithms and data analysis methods to improve traffic monitoring accuracy and system performance.

HIGHLIGHTS

  • Had the opportunity to participate in KOGS as an exhibitor, representing Black Gold United and Tomax, supporting technical presentations and business discussions within the oil & gas sector.
  • Valid Kuwait and Egypt driving license.
  • Valid Kuwait residency.
  • Registered Engineer in the State of Kuwait.
  • Registered with the Egyptian Engineering Syndicate (EES) maintaining high standards of professional engineering practice.
  • Obtained a 2:1 or higher in the second year of the GLP (Global Leaders Programme) signifying strong leadership potential and academic abilities.
  • Had the opportunity to give an impactful TEDx talk showing strong public speaking ability and the ability to communicate ideas on a large scale.
  • International Representation: I was nominated to be the president of the Egyptian Society at The University of Birmingham in a key role, where I will collaborate with my committee to welcome and educate participants about Egyptian culture and history.
  • Senior Course Representative of Engineering. Renamed the leader of both Electric, Electronics, and Computer Hardware while attending Coventry University, where I helped in providing strategic insights and recommendations to make the system better and improve operational efficiency.
  • Elected to be the President of the Peace in the Middle East club while attending the International School of Bangkok. Over 50,000 Thai BHT were raised by the end of the academic year by working with the members together. I was awarded a certificate for demonstrating excellent leadership and service, contributing to the club’s success during its first year and helping it make a strong impact within the community.
  • Worked as a volunteer with Habitat for Humanity and served Operation Smile by helping to perform surgeries for babies affected by cleft lip and palate.
  • Joined Habitat for Humanity as Team Leader, where I helped in leading a team to work together to reconstruct a school building in order to make it a better place for educators.

Timeline

Sales Engineer

Black Gold United
2025.07 - 2026.05

Marketing Assistant

N-Spire
2023.09 - 2024.01

Master of Science - Electric And Computer Engineering

University Of Birmingham
2022.09 - 2024.12

Sperry Workshop, Junior Engineer

Halliburton
2022.06 - 2022.09

Parcel Organizer

Parcel Force
2021.09 - 2021.12

BSc (Honors) - Hardware and Software Engineering

Coventry University
2019.09 - 2022.11

Foundation Degree in Science - Engineering

Coventry University
2019.01 - 2019.09

High School Diploma - American Dipolma

International School Bangkok
2015.09 - 2018.05
EZZELDIN HAMDY IBRAHIM