Faisal Kamal
Kuwait City
Summary
Operations-focused coordinator with hands-on experience running high-volume exam sessions, supporting on-site technology, and improving administrative workflows. Strong with Excel, systems-based work, and process optimization. Comfortable in fast-paced environments where accuracy and coordination matter.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
OET Examination Coordinator
Algonquin College
Jahra
12.2022 - 06.2024
- Coordinated digital check-in and verification for 100+ candidates per exam session, ensuring compliance with strict testing protocols.
- Oversaw end-to-end exam-day operations across multiple floors, aligning staff, schedules, and room readiness to prevent delays.
- Trained and onboarded new coordinators on registration systems, data accuracy standards, and exam procedures.
- Resolved on-site technical issues including account access, software errors, and hardware setup, reducing session interruptions and downtime.
- Acted as primary point of contact between candidates, invigilators, and management during live testing events.
Retail & E-Commerce Associate
Bliss & Paper Bookstore
Kuwait City
10.2021 - 01.2022
- Managed Shopify product listings, order processing, customer inquiries, and fulfillment workflows.
- Designed and implemented a streamlined inventory tracking process, reducing stock update time by approximately 66%.
- Conducted regular physical stock checks and reconciled discrepancies with online records.
- Supported sales and promotions by providing product insights and restocking recommendations.
Education
Bachelor of Science - Management
Toronto Metropolitan University
Toronto, Ontario 01.2024 - 12.2025
Skills
- Microsoft Excel (formulas, lookups, basic data analysis)
- Microsoft Word & PowerPoint
- Shopify (product listings, order management, inventory)
- Administrative systems & digital registration platforms
- Troubleshooting basic software and hardware issues
- Professional email communication
- AI productivity tools (research, drafting, workflow support)
Hobbies and Interests
- Analytics
- Technology
- Reading
- Fitness
Languages
English
First Language
Arabic
Beginner (A1)
A1
Timeline
Bachelor of Science - Management
Toronto Metropolitan University
01.2024 - 12.2025
OET Examination Coordinator
Algonquin College
12.2022 - 06.2024
Retail & E-Commerce Associate
Bliss & Paper Bookstore
10.2021 - 01.2022