FAISEL ALENEZI
Al Jahra
Summary
I am a travel and hotel reservations manager with over 18 years of professional experience in reservation management and interdepartmental coordination. I possess strong skills in implementing marketing and sales strategies, contributing to the achievement of company goals. I possess the ability to analyze data and make informed decisions, in addition to my troubleshooting and problem-solving skills. I work efficiently within a team and strive to provide high-quality customer service across various channels. I am an effective communicator, possess a proven track record of positive referrals, and demonstrate high performance. I seek to join a team that supports professional growth and provides a stable work environment.
Overview
18
18
years of professional experience
Work History
Travel Ticket Reservations Manager
Travel and Tourism
04.2007 - 09.2025
- Implementing marketing and sales strategies.
- Coordinating with various departments.
- Following systems and work commitments.
- Analyzing data and making data-driven decisions.
- Working within a team to achieve company goals.
- Troubleshooting and resolving issues.
- Assisting in managing and monitoring budgets and expenses.
- Implementing processes and procedures.
- Coordinating work teams.
- Providing high-quality customer service.
- Managing databases and records.
- Providing customer service via telephone and email.
- Providing support with administrative tasks, such as responding to emails and calls and managing documents.
- Implementing company policies and procedures.
- Effective execution of assigned tasks.
- A young man passionate about his profession. I possess excellent organizational skills, the ability to work in a team, a clear focus on achieving goals, and the ability to adapt to all types of work environments. I seek professional development in a company with promising prospects.
Education
Computer Science Comprehensive Diploma - Comprehensive Diploma in Computer Science
U-Turn Institute For Computer And Language Training
Computer Science Comprehensive Diploma - Comprehensive Diploma in Computer Science
U-Turn Institute For Computer And Language Training
Certified Flight Certificate - Reservations Department
Amadeus And Galileo
Skills
Proficiency in Arabic and English
Excellent computer skills
Skills in finding and implementing solutions
Assisting others in all professional and personal areas
Working under pressure regardless of job requirements
Reservation management
Data analysis
Marketing and sales
Budget management
Operations implementation
Team coordination
Customer service
Interdepartmental communication
Financial control
Database management
Troubleshooting
Policy implementation
Task organization
Regulation compliance
Administrative support
Work coordination
Customer guidance
Decision making
Effective communication
Analysis and decision making
Problem-solving ability
Creativity and originality
Organizational skills
Sales skills
Teamwork skills
Attention to detail
Computer proficiency
Analytical skills
Punctuality and responsibility
Social skills
Proactive spirit
Customer care
Troubleshooting
Leadership skills
Project management
Flexibility and adaptability
Accomplishments
- According to its owner, I have worked on developing Sabio Tourism and Travel.
- I was one of the founders of Royal Tourism and Travel.
- I owned my own tourism and travel company for at least three years, but the coronavirus pandemic prevented me from continuing.
- I helped some friends establish their own tourism and travel companies, such as Al-Jawhara International Tourism and Travel.
Languages
العربية
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Hobbies and Interests
- Effectively managing a tourism business
- Reading about tourism markets
- Learning about new destinations
- Learning languages
- Practicing sports that require fitness
- Innovating, such as photography or writing
- Improving the company's marketing and technical services
Timeline
Travel Ticket Reservations Manager
Travel and Tourism
04.2007 - 09.2025
Computer Science Comprehensive Diploma - Comprehensive Diploma in Computer Science
U-Turn Institute For Computer And Language Training
Computer Science Comprehensive Diploma - Comprehensive Diploma in Computer Science
U-Turn Institute For Computer And Language Training
Certified Flight Certificate - Reservations Department
Amadeus And Galileo
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