FAIZAN QURESHI
MANAGER
kuwait,SALMIYA KUWAIT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Apparel Group
03.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Sales Support Specialist
AL SHAMSI HOLDINGS - OKAIDI STORE
06.2018 - 02.2023
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed team communications and information for meetings.
- Monitored company inventory to keep stock levels and databases updated.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend and holiday shifts.
- Managing, training and supervising junior staff.
Visual Merchandiser
JASSIM ALWAZZAN SONS –AL MUNTASSER
04.2013 - 05.2018
- Retail, Planning product ranges and preparing sales and stock plans in conjunction with buyers
- Liaising with buyers, analysts, stores, suppliers and distributors
- Working closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales
- Producing layout plans for stores
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Developed merchandising strategy to efficiently move overstock.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
Sales Assistant & Visual Merchandiser
Falcon Desert International Company
02.2012 - 03.2013
- Ability to acquire product knowledge quickly
- Ordered and managed stock; stocked shelves
- Served and assisted customers on checkouts
- Achieved personal sales targets in line with KPI objectives
- Answered the phone and helped with queries/complaints, remaining professional at all times
- Welcoming environment and provides excellent customer service including learning about products, Business Category: Trading, General or Specialized Trade Business Merchandiser
- Controlling stock levels based on forecasts for the season
- Gathering information on customers’ reactions to products
Education
High School Diploma -
INDIAN PUBLIC SCHOOL KUWAIT
SALMIYA 04-2012
Skills
- Sales monitoring
- Recruiting and interviewing
- Operations Management
- Task Delegation
- Sales Strategies
- Workload Management
- Team motivation
- Business development understanding
- Business Administration
- Microsoft Office expertise
- Retail Operations Management
- Employee Scheduling
- Employee Performance Evaluations
- Marketing tactics
- Customer service and satisfaction
Languages
Hindi
Native language
English
Advanced
C1
Arabic
Upper intermediate
B2
Software
ORACLE
Timeline
Assistant Manager
Apparel Group
03.2023 - Current
Sales Support Specialist
AL SHAMSI HOLDINGS - OKAIDI STORE
06.2018 - 02.2023
Visual Merchandiser
JASSIM ALWAZZAN SONS –AL MUNTASSER
04.2013 - 05.2018
Sales Assistant & Visual Merchandiser
Falcon Desert International Company
02.2012 - 03.2013
High School Diploma -
INDIAN PUBLIC SCHOOL KUWAIT
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