Farah Makarem
Salmiya ,Kuwait
Summary
Motivated healthcare professional with a strong passion for driving business growth. Demonstrates adaptability and a commitment to continuous learning in fast-paced environments. Brings enthusiasm and determination to every task, ensuring valuable contributions to workplace success.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Product Solution Sales Specialist- NPC
Roche Diagnostics
Kuwait , Kuwait
2025.07 - Current
- Handling all point of care devices in market
- Managing diabetes devices portfolio all over Kuwait
- Strong Engagement with Physician , educators & pharmacists
- Engaged more than 100 doctors (Diabetologist , endocrinologist & Family doctors all over Kuwait
- Gig for 4 months on Heart failure test awareness campaign.
- Coordinated with marketing teams for successful product launches.
- Managed key accounts whilst ensuring superior service delivery standards.
- Led sales presentations to prospective clients for Diabetes products
- Collected customer feedback to inform product improvements.
- Participated in industry events & raising brand awareness.
- Increased customer satisfaction by effectively addressing and resolving issues.
Key Account specialist-Hospital business
Roche Diabetes Care
Kuwait, Kuwait
2016.08 - 2025.07
- Handled MOH , private sector & Clinics (Education & sales) on diabetes portfolio
- Handled MOH education & Placing insulin pump (Adults & pediatric)
- Handled a gig 4 months for SEHA Hospitals (Abu Dhabi & Ain)
- Monitored competition activities, helping devise stronger business strategies.
- Achieved sales targets with strategic planning and implementation.
- Explored new markets, contributing significantly towards brand expansion.
- Strengthened client relations by conducting regular meetings and follow-ups.
- Managed key accounts, ensuring customer satisfaction and loyalty.
Senior medical representative
Lenus Pharma (Delta Med)
Kuwait , Kuwait
2014.09 - 2016.08
- Handled Private hospitals & Retail pharmacies on fertility & Analgesic lines
- Handled MOH on Burn healing Medication
- Conducted market research, identified potential clients.
- Delivered comprehensive training sessions to junior representatives, ensuring well-informed team.
- Developed strong customer relationships for improved sales performance.
- Created informative presentations to highlight product benefits.
- Achieved high client satisfaction with regular follow-ups.
Education
Bachelor of Pharmacy - Pharmacist
Al-Ahliya Amman University
Jordan 2008.09 - 2014.03
High School Diploma - High School (Science Stream)
JIS
Kuwait City, Al Asimah2008-06
Skills
- Multitasking capability
- Virtual communication
- Objection Handling
- Communication skills
- Public speaking
- Leadership
- Computer skills
- Presentation Skills
- Product education
- Customer interaction
- Social Media Skills
Languages
English
Fluent
Arabic
Fluent
French
Upper intermediate
Affiliations
- photographing & Video Making
- Marketing planning
Timeline
Product Solution Sales Specialist- NPC
Roche Diagnostics
2025.07 - Current
Key Account specialist-Hospital business
Roche Diabetes Care
2016.08 - 2025.07
Senior medical representative
Lenus Pharma (Delta Med)
2014.09 - 2016.08
Bachelor of Pharmacy - Pharmacist
Al-Ahliya Amman University
2008.09 - 2014.03
High School Diploma - High School (Science Stream)
JIS