Fatemeh Mohammad Dannak
Summary
To excel in performance of work in a dynamic, challenging and exciting healthy environment by dedicating myself with hard work, creative ideas, and effective and positive communication skills. Ability to work with technology and social media (k-net machines, computers (Office & Excel)).
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
8
8
years of professional experience
Work History
Branch Manager
IMMEX immigration Experts
05.2025 - Current
- Promoting products and services to both existing and potential customers
- Conducting training sessions for company employees about products and business processes
- Researching market trends and identifying new business opportunities
- Overseeing sales and business processes and making recommendations for improvement.
- Creating territory-specific business plans.
- Devising ways to increase revenue and profits.
- Responds to regional client needs with solutions from the company
- Outlines efficient sales strategies
Territory Manager
WWICS Immigration Consultancy
01.2024 - 03.2025
- Meets regularly with regional clients
- Observes competitor strategies within the assigned region
- Provides detailed reports to the Branch Manager
- Outlines efficient sales strategies
- Responds to regional client needs with solutions from the company
- Travelling to various seminars
- Representing and promoting the company at events, such as conferences or trade fairs
- Promoting products and services to both existing and potential customers
- Conducting training sessions for company employees about products and business processes
- Researching market trends and identifying new business opportunities
- Overseeing sales and business processes and making recommendations for improvement.
- Creating territory-specific business plans.
- Devising ways to increase revenue and profits.
Counselor
WWICS Immigration consultancy
01.2021 - 12.2024
- Meet Applicants and counsel them on Immigration to Australia / Canada.
- Brief applicants on Australian PR and Visa Types.
- Provide a range of information pertaining to Australian PR and benefits.
- Provide a checklist of documents and procedures for various Visa Types.
- Record all client details in the proper filing systems.
- Respond to clients queries pertaining to documentations.
- Give clients a brief on Australia and its states.
- Handle customer queries and maintain high level of customer satisfaction.
- Maintain online appointments and schedule meetings.
- Assist and guide clients in getting their documents notarized
Sales Advisor
Ras Alsalmiya Fitness gym for ladies
01.2019 - 01.2020
Sales Advisor
Flex Fitness Resorts and Real Estates company
01.2018 - 01.2018
Education
Bachelors - Business Management
Arab Open University-Kuwait
Skills
- Invoices/Expense Reports
- Records Organization & Management
- Bookkeeping
- Inventory
- Cash Collection/Reconciliation
- Team management
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
Languages
English
Native or Bilingual
Arabic
Full Professional
Persian
Native or Bilingual
References
Hanaa, Al Ali, Business Manager, 94733700, WWICS-Kuwait
Timeline
Branch Manager
IMMEX immigration Experts
05.2025 - Current
Territory Manager
WWICS Immigration Consultancy
01.2024 - 03.2025
Counselor
WWICS Immigration consultancy
01.2021 - 12.2024
Sales Advisor
Ras Alsalmiya Fitness gym for ladies
01.2019 - 01.2020
Sales Advisor
Flex Fitness Resorts and Real Estates company
01.2018 - 01.2018
Bachelors - Business Management
Arab Open University-Kuwait