Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
FAWAZ PARKAR

FAWAZ PARKAR

Kuwait

Summary

Accomplished professional with extensive expertise in project management, team supervision, and strategic planning. Demonstrates proficiency in resource allocation, cost control, and budget management, ensuring optimal operational efficiency. Skilled in contract negotiation and administration, with a strong focus on customer relationship management and vendor negotiation. Adept at utilising strategic planning software and Microsoft Office Suite to drive process optimisation and performance evaluation. Committed to fostering leadership in diverse environments through mentoring and coaching, while maintaining a keen understanding of regulatory standards.

Overview

25
25
years of professional experience

Work history

Datacenter Operation Mnagaer

Al Rashed Holding
Kuwait, Kuwait
04.2016 - Current
  • Streamlined communication channels, enhanced internal information flow.
  • Delegated tasks efficiently to maximise productivity.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Secured new business opportunities with successful networking events.
  • Cultivated strong relationships with clients to secure repeat business.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Delivered high-quality products to increase customer satisfaction.
  • Developed accurate sales forecasts for improved strategic planning.
  • Supervised project timelines for timely completion.
  • Led performance reviews, identified areas for improvement.
  • Enforced safety regulations to reduce workplace accidents.
  • Fostered a positive work environment with regular team-building activities.
  • Boosted department efficiency by streamlining operational processes.
  • Maintained inventory control, reduced stock shortages.
  • Coordinated cross-departmental collaboration for improved workflow.
  • Facilitated staff training, resulting in better customer service.
  • Controlled resources by department or project and tracked use in [Software].
  • Created digital file classification system for company-wide use.
  • Drafted procedural statements and guidelines for company-wide use.
  • Created classification systems to manage archives.
  • Represented organisations at seminars, conferences and business events.
  • Streamlined processes to improve and optimise office operations.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Developed organisational policies for administrative oversight and internal controls.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Planned revenue generation strategies designed for growth.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Designed and implemented training to further develop staff based on business goals.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Liaised with suppliers to ensure timely deliveries.
  • Optimised resource allocation for increased profits.
  • Identified growth opportunities through comprehensive market research.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Head of IT

Gulf holding Company, Kuwait
Kuwait, Kuwait
11.2008 - 03.2016
  • Facilitated robust communication between tech teams, resulting in seamless project execution.
  • Coordinated hardware and software upgrades, maintaining optimal performance standards.
  • Developed comprehensive disaster recovery plan, ensuring business continuity during unforeseen circumstances.
  • Fostered innovation culture within team, leading to creation of state-of-the-art solutions.
  • Maintained system security through regular testing and servicing.
  • Assessed system performance to advise on possible updates and improvements.
  • Networked at industry seminars to build strategic business relationships.
  • Upgraded hardware and software regularly for optimised systems performance.
  • Advised on Information and communications technology policy and process improvements.
  • Liaised with service users and business managers to meet computing requirements
  • Recruited, trained and managed IT teams to continually meet service user needs.
  • Managed technology resources within department budgets.
  • Installed new technologies without disrupting workflow.
  • Recruited and trained system analysts, programmers and engineers.
  • Monitored and updated software certifications for full compliance.
  • Liaised with service users to ascertain necessary system improvements.
  • Sourced new and emerging technologies to optimise information services.
  • Recommended upgraded technologies to meet evolving business requirements.
  • Analysed system and software requirements to meet operational needs.
  • Observed workflow to establish system development priorities.
  • Led information and communications strategy development.
  • Negotiated cost-efficient prices with vendors for new systems and services.
  • Controlled department budgets by sourcing cost-effective solutions.
  • Owned tactical implementation of software in remote, multi-site environment to achieve [Result].
  • Minimised disruptions by strategically planning and communicating scheduled down-time and management of upgrades and patching.
  • Maintained up-to-date knowledge of latest trends in IT sector, driving competitive advantage for firm.
  • Directed cross-functional teams for successful completion of key projects on time and budget.
  • Enhanced system usability with user-friendly software development processes.
  • Managed vendor relations to ensure timely delivery of IT equipment and services.
  • Established strategic partnerships with IT vendors to leverage quality products at competitive prices.

Sr. IT Support Engineer

M.H.Alshaya, (Retail Industry), Kuwait
Kuwait, Kuwait
10.2006 - 11.2008
  • Addressed technical queries promptly, guaranteeing user satisfaction and confidence in IT services provided.
  • Undertook equipment procurement tasks, ensuring cost-effective purchasing decisions were made.
  • Led team meetings for improved communication and project coordination.
  • Conducted routine system checks to ensure operational efficiency.
  • Supervised junior staff, enhancing their technical skills and knowledge.
  • Maintained an up-to-date knowledge of industry trends and advancements, applying relevant changes to internal systems where necessary.
  • Collaborated closely with the development team to integrate new software applications smoothly.
  • Delivered outstanding customer service with prompt issue resolution.
  • Provided training sessions to staff, promoting proficient use of IT systems.
  • Tracked computer system and network performance to identify root causes of issues.
  • Prepared equipment for staff use, installing cables, operating systems, and software.
  • Carried out new hardware installations and updates, keeping systems functional and secure.
  • Established and troubleshot network and data communications systems.
  • Followed technical documentation for accurate installation, maintenance and repair work.
  • Installed new software for users and monitored version and patch update requirements.
  • Facilitated software installation process resulting in smooth integration across all departments.

Computer Engineer

Arab Information Technology Services, (Sub Contrac
Kuwait, Kuwait
04.2002 - 10.2006
  • Assessed potential risks, formulated mitigation plans accordingly.
  • Created detailed technical documentation for future maintenance and upgrades.
  • Installed hardware components, optimised system performance.
  • Optimised database structures with strategic data management techniques.
  • Resolved technical issues, improved system reliability.
  • Designed network infrastructure to support high data traffic.
  • Managed IT projects within given timeframes and budgets, ensuring success in delivery standards.
  • Led a team of junior engineers to meet project deadlines.
  • Partnered with vendors for procurement of required hardware and software resources.
  • Designed fit-for-purpose electronic devices, components and systems.
  • Directed production and installation of electrical products or systems.
  • Managed engineering projects from conception to completion.
  • Adjusted engineering designs to reflect needs of different environments.
  • Created technical plans to communicate engineering specifications to production team.
  • Planned rigorous testing of technical solutions to prevent problems post product rollout.
  • Maintained project records, manuals and diagrams for comprehensive referencing.

System and Network Admin

Kuwait National Assembly, Kuwait
Kuwait, Kuwait
05.2000 - 04.2002
  • Kept abreast of latest trends in IT infrastructure management, promoting innovation within the team.
  • Conducted regular system backups for data safety assurance.
  • Updated documentation of network layouts meticulously, enhancing clarity for colleagues and clients alike.
  • Provided user support through detailed guidance on software applications usage and troubleshooting steps during IT crises.
  • Performed disaster recovery procedures promptly following incidents, minimising downtime.
  • Managed server updates to increase system reliability.
  • Collaborated closely with IT team members, promoting a productive work environment.
  • Restructured network access permissions, enhancing overall security.
  • Troubleshot technical problems, solved frequently occurring issues swiftly.
  • Monitored network performance for optimal efficiency and reduced downtimes.
  • Undertook scheduled maintenance tasks, reducing unexpected system failures.
  • Executed routine maintenance tasks and troubleshooting procedures to sustain system configurations and software installations.
  • Implemented software and hardware upgrades to boost system speed.
  • Led server maintenance activities for company systems to keep critical functions operational.
  • Managed system upgrades and migrations, achieving seamless transitions and minimal disruptions.
  • Tested installations and updates on test servers before deployment to live environments.
  • Worked with vendors to evaluate and integrate new hardware and software solutions.
  • Designed and implemented scalable, efficient IT infrastructure in collaboration with cross-functional teams.
  • Worked closely with security team to establish and enforce security policies for identity and access controls.
  • Controlled access to computer network, setting up accounts and access levels.

Education

B.SC (Bachelor of Science - Physics

Arunodaya University
Arunachal Pradesh
05.2019 -

Diploma of Higher Education - Computer

CMS
Mumbai India

Diploma of Higher Education - Networking Technology

P.C Point
Mumbai Inda

Microsoft Certified Systems Engineer (MCSE) - MCSE

Microsoft
US

HPE Sales Certified Hybrid Cloud Solutions [2020] - HPE Sales Certified

HPE
Dubai

Azure Fundamentals course -

Azure

Certified RTMS SX-300 (RADAR) - Certified RTMS SX-300 (RADAR)

Canada

Genetec Security Center Omnicast Technical Certifi - Genetec Security Center Omnicast Technical Certification

Genetec
Canada

Genetec Security Center Enterprise Technical Certi -

Genetec
Canada

Milestone Design Engineer -

Milsestone

Digifort IP Surveillance Software Enterprise -

Digifort

Resilient Storage Professional -

Resilient

Aviatrix Certified Engineer (AWS, Azure, Google Cl -

Aviatrix

Fortinet NSE 1 Network Security Associate -

Fortinet

Fortinet NSE 2 Network Security Associate -

Fortinet

ICSI | CNSS Certified Network Security Specialist -

ICSI | CNSS

(ISO 9001-2015 -

Quality Management System-Lead Auditor Course (ISO 9001-2015

Skills

  • Project management
  • Team supervision
  • Resource allocation
  • Cost control
  • Inventory management
  • Budget management
  • Mailchimp
  • Production reporting
  • Facility management
  • Strategic research
  • Data analysis
  • Department management
  • Customer relationship management
  • Negotiation techniques
  • Staff recruitment
  • Profit and Loss Analysis
  • IT infrastructure understanding
  • Communication proficiency
  • Initiative taking
  • Contract negotiation and administration
  • Strategic planning
  • Process optimisation
  • Vendor negotiation
  • Risk assessment
  • Team building
  • Client relationship management
  • Performance evaluation
  • Staff training
  • Knowledge of regulatory standards
  • Strategic planning software
  • Microsoft office suite proficiency
  • Product knowledge and integration
  • Technical proficiency
  • Leadership in diverse environments
  • Diplomatic communication
  • Customer relationship management systems
  • Project oversight
  • Competitor analysis
  • Financial Forecasting
  • Contract negotiations
  • Product development
  • Mentoring and coaching
  • Budget planning
  • KPI tracking
  • Crisis handling
  • Customer Service
  • Leadership skills
  • Microsoft Office Suite
  • Operational support

Languages

English
Intermediate
Hindi
Intermediate
Arabic
Elementary
Marathi
Intermediate

Timeline

B.SC (Bachelor of Science - Physics

Arunodaya University
05.2019 -

Datacenter Operation Mnagaer

Al Rashed Holding
04.2016 - Current

Head of IT

Gulf holding Company, Kuwait
11.2008 - 03.2016

Sr. IT Support Engineer

M.H.Alshaya, (Retail Industry), Kuwait
10.2006 - 11.2008

Computer Engineer

Arab Information Technology Services, (Sub Contrac
04.2002 - 10.2006

System and Network Admin

Kuwait National Assembly, Kuwait
05.2000 - 04.2002

Diploma of Higher Education - Computer

CMS

Diploma of Higher Education - Networking Technology

P.C Point

Microsoft Certified Systems Engineer (MCSE) - MCSE

Microsoft

HPE Sales Certified Hybrid Cloud Solutions [2020] - HPE Sales Certified

HPE

Azure Fundamentals course -

Azure

Certified RTMS SX-300 (RADAR) - Certified RTMS SX-300 (RADAR)

Canada

Genetec Security Center Omnicast Technical Certifi - Genetec Security Center Omnicast Technical Certification

Genetec

Genetec Security Center Enterprise Technical Certi -

Genetec

Milestone Design Engineer -

Milsestone

Digifort IP Surveillance Software Enterprise -

Digifort

Resilient Storage Professional -

Resilient

Aviatrix Certified Engineer (AWS, Azure, Google Cl -

Aviatrix

Fortinet NSE 1 Network Security Associate -

Fortinet

Fortinet NSE 2 Network Security Associate -

Fortinet

ICSI | CNSS Certified Network Security Specialist -

ICSI | CNSS

(ISO 9001-2015 -

Quality Management System-Lead Auditor Course (ISO 9001-2015

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FAWAZ PARKAR