Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fida Aref Mohammadi

Funaitees Block 8, Street 819, Building 15

Summary

Dynamic professional with extensive experience at Schlumberger as a Lead Contract Officer, excelling in team collaboration and report preparation. Proven track record in mentoring junior staff and enhancing communication, while ensuring compliance with industry regulations. Skilled in problem-solving and maintaining high standards of service, fostering a culture of excellence.

Overview

14
14
years of professional experience

Work History

Lead Contract Officer

Schlumberger
05.2022 - Current
  • Trained and mentored junior officers on company procedures and safety standards.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Mentored junior officers, providing guidance and support to foster professional development and career progression.

VIP Advisor

STC Telecommuncation
12.2016 - 04.2022
  • Managed VIP guest relations, ensuring exceptional service and satisfaction during events.
  • Developed personalized itineraries for VIP clients, accommodating unique preferences and requests.
  • Collaborated with internal teams to resolve guest issues promptly, maintaining reputation for excellence.

Call Center Representative

National Bank of Kuwait
09.2011 - 03.2014
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels and repeat business.
  • Managed high-volume call traffic while maintaining composure and professionalism in challenging situations.
  • Trained new team members on systems and processes, fostering a collaborative environment.
  • Improved call handling procedures, resulting in reduced wait times for customers.

Education

Bachelor of Business - Finance

American University of The Middle East
Kuwait, Egila
01-2016

Skills

  • Work coordination
  • Report writing
  • Report preparation
  • Budgeting and finance
  • Information verification
  • Emergency response
  • Public speaking
  • Team collaboration
  • Reporting and documentation
  • Attention to detail
  • Organizational skills
  • Multitasking Abilities
  • Problem-solving

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Lead Contract Officer

Schlumberger
05.2022 - Current

VIP Advisor

STC Telecommuncation
12.2016 - 04.2022

Call Center Representative

National Bank of Kuwait
09.2011 - 03.2014

Bachelor of Business - Finance

American University of The Middle East

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Fida Aref Mohammadi