FRANCIS NJERI
NAIROBI
Summary
Achieved significant patient outcome improvements at Kenyatta National Hospital by developing tailored nutrition plans and fostering a collaborative environment. Expert in medical nutrition therapy and adaptability, demonstrating a commitment to excellence and leadership in healthcare and customer service.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Barista
Kuwait American Food Company, Bartone.
03.2022 - Current
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Used POS system to accurately enter orders and process payments.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Clinical Nutritionist
Kenyatta National Hospital
01.2019 - 08.2021
- Improved patient outcomes by developing individualized nutrition plans tailored to their specific needs.
- Developed strategies for overcoming barriers to dietary adherence, leading to increased compliance rates among patients.
- Mentored junior nutritionists and dietetic interns, fostering a supportive learning environment that encouraged professional growth.
- Managed complex caseloads involving critical care patients, providing timely interventions that supported recovery efforts.
- Collaborated with interdisciplinary healthcare teams to ensure optimal nutritional care for patients.
- Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
- Reduced hospital readmissions through proactive follow-ups with discharged patients, ensuring continuity of care and sustained dietary improvements.
Education
Barista Technology
Nairobi Bar School
Nairobi, Kenya03-2022
Bachelor of Science - Food Nutrition And Dietetics
South Eastern Kenya University
Kitui, Kenya02-2018
Kenya Certificate of Secondary Education
Mururia High School
Gatundu, Kenya11-2012
Kenya Certificate of Primary Education
Makohokoho Primary School
Gatundu, Kenya11-2008
Skills
- Cleanliness standards
- Order Taking
- Adaptability to Change
- Espresso preparation
- Clinical assessment
- Biochemical Analysis
- Medical Nutrition Therapy
- Parenteral Nutrition
Certification
- Clinical Nutritionist Certification by Kenya Nutritionist & Dieticians Institute (KNDI) in 2018
Timeline
Lead Barista
Kuwait American Food Company, Bartone.
03.2022 - Current
Clinical Nutritionist
Kenyatta National Hospital
01.2019 - 08.2021
Barista Technology
Nairobi Bar School
Bachelor of Science - Food Nutrition And Dietetics
South Eastern Kenya University
Kenya Certificate of Secondary Education
Mururia High School
Kenya Certificate of Primary Education
Makohokoho Primary School
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