Funda TOPALOGLU
Hostess
Hatay/ Arsuz
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Support Specialist
British American Tobacco
12.2022 - 02.2023
- Developed and maintained strong working relationships with professionals within assigned territory.
- Developed and maintained relationships with key accounts and existing customers.
- Generated advertising brochure for vendor use.
- Informed customers of promotions to increase sales productivity and volume.
Party Hostess
Turkish Organizations Group & Ltd
04.2020 - 11.2022
- Took information about guests' party size, led to seating, offered menus, and Action.
- Completed opening and closing checklists of facility to verify security of building, staff and parking area.
- Adhered to strict party schedule to avoid overbooking or delay of parties.
- Cheerfully briefed customers on facility rules, amenities and party policies.
Hostess
Atakas
11.2018 - 12.2019
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
Education
Accounting -
Aksaray University Faculty of Economic And Adminis
Aksaray Türkey09.2018
Skills
- Remote Programming
- Cognos Impromptu
Languages
Arabic
Elementary (A2)
English
Elementary (A2)
Turkish
Bilingual or Proficient (C2)
Timeline
Sales Support Specialist
British American Tobacco
12.2022 - 02.2023
Party Hostess
Turkish Organizations Group & Ltd
04.2020 - 11.2022
Hostess
Atakas
11.2018 - 12.2019
Accounting -
Aksaray University Faculty of Economic And Adminis
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