Barista Supervisor
Open To Work
GERALD MAMWA
Nejoud Restaurant Management Company
Hawally
Work Preference
Job Search Status:
Open to work
Desired Job Title
Barista BaristaBarista Shift SupervisorBarista/Cashier
Work Type
Full TimeContract WorkSeasonal Work
Location Preference
On-SiteHybridRemote
Location:
Hawally, Kuwait
Open to relocation:
Yes
Minimum Desired Compensation
$55000/yr
Important To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsCompany CultureWork from home optionPaid time off
3
Years of experience
1
Certification
1
Language
Barista supervisor with progressive experience in specialty coffee operations, team training, and floor leadership. Promoted two times in two years at % Arabica Kuwait, with a track record of exceeding sales targets by 12%, reducing waste by 10%, and maintaining 98% quality and cleanliness audit scores. Skilled in coaching baristas, optimizing workflow, managing inventory, and delivering high-quality customer service in fast-paced store environments.
Work History
Barista Supervisor
1 Year 1 Month- Drove a 12% increase in store sales by leading a team of 5 baristas in high-speed service execution and proactive upselling strategies.
- Reduced monthly inventory waste by 10% by implementing a rigorous FIFO stock rotation system and optimizing supply order cycles.
- Resolved escalated customer complaints with empathy, maintaining a 95% positive customer connection score of the store.
- Sustained a 98% quarterly audit score by coaching the team on health, safety, hygiene, and quality standards.
In-Store Trainer
1 Year 1 Month- Boosted shift productivity by 15% by standardizing espresso preparation techniques and optimizing station workflows for a team of 6.
- Raised beverage consistency by training baristas on espresso machine use, drink assembly, and presentation standards, resulting in a 20% reduction in drink remakes.
- Streamlined daily operations by leading pre-shift briefings that reduced average ticket times by 10% through clear station coverage and priority setting.
Coffee Artist, Barista
9 Months- Managed high-volume service by delivering 150+ specialty beverages daily, ensuring rapid throughput and maintaining a pristine, organized workspace during peak hours.
- Welcomed guests warmly and upsold seasonal pastries, contributing to a 15% increase in daily average sales.
Education
Certificate - Business Administration and Management
General in Business Administration and Management
Skills
Team Leadership
Training and Development
Customer Service
Workflow Optimization
Inventory Management
Quality Control
Food safety and hygiene
Cash Handling
Espresso Preparation
Beverage Crafting
Sales Growth
Slayer Espresso Machines
Certification
- Professional Barista Training Certificate Frosting Barista Academy 2022-03
- Food Safety Handler's Certificate Kuwait Ministry of Health [MOH] 2025-12
- Coffee Artist [Barista] Certified % Arabica Kuwait [Nejoud Restaurant Management Company] 2024-02
LANGUAGES
English - Fluent
AWARDS
Employee of the Month [EOM]
% Arabica Kuwait [Nejoud Restaurant Management Company]
2025-12, Employee of the Month [EOM]
% Arabica Kuwait [Nejoud Restaurant Management Company]
2024-10, Employee of the Month [EOM]
% Arabica Kuwait [Nejoud Restaurant Management Company]
2026-08
Timeline
Barista Supervisor
Nejoud Restaurant Management Company
09.2025 - CurrentRead More
In-Store Trainer
Nejoud Restaurant Management Company
08.2024 - 09.2025Read More
Coffee Artist, Barista
Nejoud Restaurant Management Company
10.2023 - 07.2024Read More
YMCA Comprehensive Institute
Certificate from Business Administration and Management
Read More