Ghadeer Al Attar
Information Technology
Kuwait
Summary
A highly motivated and results-oriented Programming Assistant with 2+ years of experience in the IT field. Possesses strong technical skills in various programming languages and software applications. Proven ability to work independently and as part of a team to meet deadlines and achieve project goals. Eager to learn and grow in a challenging and dynamic environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Technical Coordinator
Mada Communications Co
02.2023 - 08.2023
- Managed projects, ticketing and CRM tracking to document support and control workflows.
- Arranged installations with associated resource management and schedule coordination.
- Set schedules for preventive maintenance and on-site repairs.
- Delivered service levels in line with agreements by coordinating on-site support or remote assistance.
- Handled escalated calls for technical support to back up team members.
- Improved success of technical team in handling support requirements by enhancing workflows and optimizing SOPs.
Programming Assistant
Ministry Of Public Works
12.2021 - 02.2023
- Helped directors resolve production, casting and budgeting issues impacting station performance.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Developed proposals and operational plans within assigned area.
- Monitored programming schedules, conformance to guidelines and quality.
Education
Associate of Arts - Diploma in Information Technology
American College of The Middle East
Kuwait 01.2017 - 01.2021
Skills
Virtualization Technologies
Timeline
Technical Coordinator
Mada Communications Co
02.2023 - 08.2023
Programming Assistant
Ministry Of Public Works
12.2021 - 02.2023
Associate of Arts - Diploma in Information Technology
American College of The Middle East
01.2017 - 01.2021
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