Gina Khoury
Kuwait
Summary
Motivated individual brings desire to gain work experience and learn from retail team. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
12
12
years of professional experience
Work history
Sales and customer service representative
Le Cercle Showroom for Luxury furniture and furnishings exhibition
Shuwaikh Industrial, Kuwait
01.2025 - Current
- Assisted in design of promotional materials, stimulating customer interest and engagement.
- Provided detailed product information for informed buying decisions.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Worked in collaboration with sales team to achieve collective targets and goals.
- Advised customers on availability, pricing and location of products.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Obtained feedback from customers to improve service experience.
- Answered [Number]+ telephone calls per day with professionalism.
- Shared informational brochures and details about policies to help guests make decisions.
Sales consultant
J.A uniform company
Damascus, Syria
10.2024 - 12.2024
- Built strong relationships with customers, resulting in repeat business.
- Monitored inventory levels to prevent stock shortages and overages.
- Assisted customers through entire sales process to ensure satisfaction.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Negotiated and closed sales to secure profitable deals and contracts.
HR, Data Entry, and Reception
Roma Contracting and Engineering Company
Kuwait
06.2015 - 06.2019
- Managed employee records and updated data.
- Provided administrative support to the HR team.
- Welcomed visitors and responded to inquiries.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Maintained accurate and up-to-date records for smooth handovers.
HR and Reception
Wimd Telecommunications and Internet Company
Kuwait
11.2013 - 05.2015
- Organized recruitment processes and interviews.
- Coordinated between different departments to ensure smooth operations.
- Handled customer inquiries and assisted in problem resolution.
- Greeted and checked-in guests promptly and professionally.
Education
Bachelor - Business Administration
University of Damascus
Damascus,syriaSkills
- Proficient in English (reading, writing, speaking)
- Computer skills (Word, Excel,power point)
- Strong communication skills
Languages
English
Upper intermediate
Arabic
Native
Timeline
Sales and customer service representative
Le Cercle Showroom for Luxury furniture and furnishings exhibition
01.2025 - Current
Sales consultant
J.A uniform company
10.2024 - 12.2024
HR, Data Entry, and Reception
Roma Contracting and Engineering Company
06.2015 - 06.2019
HR and Reception
Wimd Telecommunications and Internet Company
11.2013 - 05.2015
Bachelor - Business Administration
University of Damascus
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