Grace Wanjiru

• Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness.
• Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
• Preserved cleaning equipment and reported maintenance issues to supervisor.
• Practiced safe work habits, wore protective safety equipment and followed company standards to maximize safety and prevent accidents.
• Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
• Maintained floor cleaning and waxing equipment.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Emptied waste paper and other trash from premises and moved to appropriate Garbage room.

WHEN WORKING IN POOL AREA AND SPA

• Moved umbrellas and lounge chairs at request of guests.
• Collected and replenished pool towels while monitoring inventory to minimize loss.
• Assisted in organizing and implementing recreational activities and programs.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.moping time to time water splashing from the pool.
• Dry vacuuming spa to keep its areas free from free falling hairs and oils during operations
• Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
• Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors and restocking bathroom items.
• Dusted picture frames and wall hangings with cloth.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

WHEN ASSIGNED TO GUESTS ROOM WITH SENIOR STAFF

• Operated electronic backpack vacuums and floor sweepers.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.

• Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Met requests for guests for extra towels, ice buckets, pillows and blankets.
• Restocked room supplies such as drinking glasses, soaps, shampoos, writing supplies and minibars.
• Prepared rooms with top-notch standards every time.
• Dusted and polished surfaces to achieve attractive shine.
• Replenished guest room toiletries such as soap, shampoo, and paper products.
• Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
• Inspected condition of all vacant rooms at beginning of shift.
• Handled guest complaints about housekeeping services and referred problems to management.
• Made beds quickly to maximize team efficiency.
• Removed soiled sheets, washcloths and towels.
• Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
• properly channeling of lost and found happened