Haresh Kerkar
Boavista Bastora Bardez, North Goa
Summary
Dynamic Operations Consultant with a proven track record at McDonald's Al-Maousherji Catering Company, enhancing operational efficiency and customer satisfaction. Expert in analyzing sales data and leading teams to exceed performance goals. Skilled in business process improvement and staff development, achieving significant advancements in customer relationships and operational success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Consultant
McDonald's Al-Maousherji Catering Company
02.2009 - Current
Operations Consultant
- Oversee daily operations across multiple McDonald's locations to ensure compliance with brand standards and operational efficiency.
- Monitor key performance indicators (KPIs) such as sales, customer service, food quality, and cleanliness.
- Conduct regular performance reviews with restaurant management to identify areas for improvement.
- Collaborate with training teams to enhance staff performance, resulting in increased customer satisfaction scores.
- Analyze financial reports and sales data to identify trends and make strategic decisions to boost revenue.
- Lead cross-functional teams in special projects to roll out new products or promotions.
Education
Diploma - Tourism And Hotel Management
Mushtifund Institute of Tourism And Hotel Manageme
Panaji GoaSkills
- Customer relationships
- Operational efficiency
- Staff training and development
- Business process improvement
- Operations management
- Analysis and reporting
Certification
BLP (Business Leadership Practice) Graduate.
Hamburger University: Restaurant Leadership Practice Address: UAE.(Dubai)
Languages
English, Arabic, Hindi, Konkani, Marathi
Additional Information
Passport Details
• Passport No:X4813725
• Date of Issue:18th June 2024.
• Date of Expiry:17th June. 2034.
• Place of Issue:Kuwait.
Driving License Details
• Date of issue : 28th Aug 2020
• Date of Expiry: 28th Oct 2026
Timeline
Operations Consultant
McDonald's Al-Maousherji Catering Company
02.2009 - Current
BLP (Business Leadership Practice) Graduate.
Diploma - Tourism And Hotel Management
Mushtifund Institute of Tourism And Hotel Manageme
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