HASSAN LUKENGE
SHARQ,KUWAIT
Summary
Diligent and experienced Loss Prevention Officer with over 4 years of experience in security and asset protection. Adept at utilizing advanced surveillance systems to monitor premises, detect suspicious activities, and respond swiftly to incidents. Proven ability to conduct thorough risk assessments and implement effective loss prevention strategies. Strong communication skills enable seamless collaboration with team members, management, and law enforcement. Committed to maintaining a safe and secure environment while ensuring compliance with company policies and legal regulations. Highly reliable, detail-oriented, and physically fit, dedicated to safeguarding assets and enhancing overall security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
Courtyard by Marriott
11.2022 - Current
- Conduct surveillance and monitoring through CCTV cameras and security systems, identifying and responding to potential theft and suspicious activity.
- Perform regular patrols of premises to ensure adherence to security protocols and prevent incidents.
- Respond promptly to alarms and incidents, managing emergencies and conducting thorough investigations.
- Conduct risk assessments to identify vulnerabilities, recommending and implementing loss prevention strategies.
- Collaborate with management and law enforcement, providing support in security-related matters.
- Maintain accurate and detailed records of incidents, investigations, and patrol activities.
- Educate employees on loss prevention and security protocols, conducting training sessions on emergency procedures.
- Ensure compliance with company policies and legal regulations, enforcing rules to prevent loss and ensure safety
- Monitor and control access to the premises, verifying identification and managing visitor logs.
- Conduct regular patrols of property, ensuring doors, windows, and gates are secure.
- Respond to security breaches, alarms, and emergencies, providing assistance and direction during evacuations.
- Operate surveillance equipment to monitor activities within the premises, reporting unusual or suspicious activity.
- Provide customer service by assisting and informing visitors and employees, handling inquiries and complaints professionally.
- Liaise with law enforcement agencies, assisting in investigations and providing necessary evidence or reports.
- Maintain accurate logs of patrol activities, incidents, and observations, preparing detailed reports on security incidents and breaches.
- Manage over 30 incoming calls in a single shift in a day.
Security Guard
SECURITY GROUP UGANDA LTD.
05.2017 - 08.2020
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Managed over 20 incoming calls in single shift in a day
Education
High School Diploma -
KINAAWA HIGH SCHOOL
KAMPALA - UGANDA11.2016
GED -
BALIBASEKA SECONDARY SCHOOL
WAKISO - UGANDA11.2013
Skills
- CCTV Monitoring
- Incident Reporting
- First Aid Training
- Access Control
- Conflict Resolution
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving
- Excellent Communication
- Decision-Making
Certification
- Global Security University International - Tier 1, 2022
- Global Security University International - Tier 2, 2022
- Basic First Aid/ CPR & AED, TUTIS - 2023
- Certified Security Guard, SECURITY GROUP UGANDA LTD. - 2020
- Security Guard Training , SGU - 2014
Reading, exercising, planning , watching
I love reading so as to acquire more knowledge for my personal growth and development. Hitting the gym for a few hours everyday keeps me going and it helps me by boosting and keeping my body fit always. During my free time i love planning and setting out strategies on how to achieve certain goals ahead of me. I enjoy watching investigative and detective movies at least once or twice a week.
Languages
luganda
Native language
English
Advanced
C1
Timeline
Loss Prevention Officer
Courtyard by Marriott
11.2022 - Current
Security Guard
SECURITY GROUP UGANDA LTD.
05.2017 - 08.2020
High School Diploma -
KINAAWA HIGH SCHOOL
GED -
BALIBASEKA SECONDARY SCHOOL
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