Heba Arshad
HR Admin
Mangaf, Block 4
Summary
An HR professional with a global perspective, bringing a diverse educational background and extensive hands-on experience in HR administration, recruitment, and talent acquisition. Strong skills in employee management, compliance, and training have been honed through roles in multinational organizations. A passion for problem-solving, attention to detail, and the ability to connect with diverse teams contribute to being a valuable asset for organizations focused on innovation and excellence in HR operations.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
Work History
HR Admin
Tabasheer Electronics
Kuwait, Al Asimah
09.2023 - Current
- Managed and updated employee records, including attendance, contracts, and leave balances, ensuring 100% accuracy in HR databases.
Led recruitment efforts, posting jobs, screening candidates, and coordinating interviews, resulting in a 20% reduction in time-to-hire.
Administered payroll and benefits, ensuring timely salary disbursements and resolving employee queries regarding compensation.
Ensured compliance with local labor laws and company HR policies, reducing compliance risks.
Coordinated employee training programs, improving team skills and fostering a continuous learning environment.
Handled confidential information with discretion and maintained high standards of data security.
Store Manager
Aldi
London
09.2022 - 02.2023
- Supervised daily store operations, ensuring high levels of customer service and product availability.
Managed inventory control and coordinated deliveries, optimizing supply chain processes and reducing stock shortages by 15%.
Trained and managed store staff, enhancing team performance and customer satisfaction.
Contributed to sales strategies that resulted in an increase in revenue and improved customer retention.
Content Marketing Intern and Editor
ProtonAutoML (acquired by Cliently)
Oklahoma
11.2021 - 09.2022
- Developed and published over 10 SEO-optimized blog posts daily, significantly improving website traffic and engagement.
Conducted keyword research to enhance content visibility and search engine ranking.
Collaborated with the marketing team to create strategies for content distribution and audience growth.
HR Intern
Asquare Agroestate
Lucknow
05.2021 - 09.2022
- Assisted in the recruitment process by sourcing candidates, scheduling interviews, and maintaining candidate pipelines.
- Supported employee onboarding and training programs, helping new hires adapt to the organizational culture.
- Delivered training on teamwork, communication, and overcoming language barriers, contributing to improved workplace collaboration.
Business Development Associate
Metvy
Gurugram
05.2021 - 07.2021
- Executed B2C sales strategies through cold calling and lead generation, contributing to revenue growth.
- Worked closely with clients to understand their needs and tailor sales pitches accordingly, improving customer satisfaction.
Education
Master of Science - International Human Resource Management
Queen Mary University of London
London 09.2022 - 03.2024
Bachelor of Arts - Economics Honours
Jamia Milia Islamia
Delhi 08.2019 - 06.2022
High School Diploma -
Fahaheel Al Watiniah Indian Private School
Kuwait 03.2012 - 03.2019
Skills
Employee Relations, HR Administration: Employee records management, payroll, benefits administration
- Recruitment & Onboarding: Candidate sourcing, interview coordination, onboarding
- Compliance & Policy Management: HR policy adherence, legal compliance
- Talent Acquisition: Recruitment strategy, candidate relationship management
- Training & Development: Employee onboarding, skills development, training coordination
- HRIS & ATS Systems: Proficient in HRIS systems (Workday, BambooHR), ATS platforms
- Soft Skills: Critical thinking, decision-making, adaptability, leadership, time management
Certification
Cipd Level 7
Timeline
HR Admin
Tabasheer Electronics
09.2023 - Current
Store Manager
Aldi
09.2022 - 02.2023
Master of Science - International Human Resource Management
Queen Mary University of London
09.2022 - 03.2024
Content Marketing Intern and Editor
ProtonAutoML (acquired by Cliently)
11.2021 - 09.2022
HR Intern
Asquare Agroestate
05.2021 - 09.2022
Business Development Associate
Metvy
05.2021 - 07.2021
Bachelor of Arts - Economics Honours
Jamia Milia Islamia
08.2019 - 06.2022
High School Diploma -
Fahaheel Al Watiniah Indian Private School
03.2012 - 03.2019
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