Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hesham Haggag

Kuwait

Summary

Results-driven Cybersecurity Engineer with a robust background in Computer Science and a fervent dedication to cybersecurity. Proficient in conducting network analysis, performing penetration testing, and leveraging security tools. Eager to contribute to a cohesive cybersecurity team, ready to deploy analytical acumen and adept problem-solving skills.

Overview

11
11
years of professional experience

Work History

IT SPECIALIST

Business Concept
02.2024 - Current
  • Engaged with customers to gather solution requirements and perform pre-procurement evaluations.
  • Analyzed clients' business strategies to define system architecture aligned with their business goals.
  • Delivered technical support services, ensuring optimal uptime and performance for clients' IT infrastructure.
  • Participated in solution design reviews and collaborated with cross-functional teams to implement effective IT solutions.
  • Designed and deployed customized IT infrastructures, tailored to specific client environments.
  • Documented infrastructure changes, system configurations, and procedures to support audits and operational continuity.

IT SUPPORT SPECIALIST

R.C
09.2014 - 12.2022
  • Supported critical business applications' uptime by effectively identifying root causes of incidents and coordinating efficient resolutions.
  • Configured and maintained both virtual and physical servers, ensuring performance, reliability, and security.
  • Deployed operating system patches and upgrades regularly; updated administrative tools and utilities across Windows Server 2012, 2016, 2019, and Linux platforms.
  • Configured hardware and granted system permissions to new employees.
  • Monitored systems in operation and quickly troubleshot errors.
  • Generated reports to track performance and analyze trends.
  • Configured and added system services as required to support evolving business and infrastructure needs.
  • Managed file and print services, including permissions, quotas, and shares for departmental needs.
  • Installed, managed, and troubleshooted Windows Server operating systems across enterprise environments.
  • Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.

Education

Master of Science - CYBERSECURITY MANAGEMENT

Gisma University of Applied Sciences
01.2024

Skills

  • Developed a comprehensive understanding of how cybersecurity is implemented, managed, and governed in organizations to prevent security breaches and fraud
  • Gained proficiency in applying Python for security-focused programming, working with data types, conditional statements, variables, and iterative loops to automate tasks efficiently
  • Completed the Google IT Security course, acquiring knowledge on defensive strategies, encryption algorithms, and the three As of information security: authentication, authorization, and accounting
  • Acquired skills in network security solutions, including firewalls and Wi-Fi encryption, and the ability to integrate a culture of security within teams and organizations
  • Gained insight into cybersecurity practices tailored to business environments, with an emphasis on protecting critical assets and managing cyber risks
  • Developed expertise in cybersecurity management and compliance, ensuring adherence to industry standards and mitigating risks within corporate frameworks

Timeline

IT SPECIALIST

Business Concept
02.2024 - Current

IT SUPPORT SPECIALIST

R.C
09.2014 - 12.2022

Master of Science - CYBERSECURITY MANAGEMENT

Gisma University of Applied Sciences

Similar Profiles

CREATE PROFILE
Hesham Haggag