Hi, I’m
Hira Abdul Khaliq
Human Resources
Kuwait
Overview
5
years of professional experience
Work History
Asnan
Performance Management Officer
06.2022 - Current
Job overview
- Develop and implement performance management systems, policies, and protocols
- Assess and appraise employee performance for alignment with organizational objectives
- Conduct performance appraisals and deliver constructive feedback
- Identify improvement areas and create action plans for resolution
- Collaborate with managers and team leaders to set performance goals
- Analyze performance data and prepare reports for management
- Continuously enhance the performance management process for greater efficiency and effectiveness.
Virgin Mobile
Launch Team Member
02.2022 - 06.2022
Job overview
- Led end-to-end involvement in the launch of new digital product/service
- Spearheaded the Number Booking Campaign, representing Virgin Mobile Kuwait at diverse events
- Generated and analyzed reports and statistics regularly
- Demonstrated technical expertise, aiding sales staff in resolving onboarding application issues
- Played a key role in testing Virgin Mobile Kuwait service and mobile application
- Mentored and trained new hires on Virgin Mobile Kuwait's product/service
- Oversaw the customer onboarding process and maintained records of new hires.
Gulf University for Science and Technology, One Stop Student Services Center
Peer Tutor
10.2018 - 01.2022
Job overview
- Provide individualized support to students, offering clarification on course materials, addressing questions, and assisting with assignments or projects
- Collaborate with faculty and participate in grading, assessments, and student evaluations, contributing to the overall academic development and success of the students.
Trivayu InfoTech LimitedDubai
HR Intern
12.2021 - 02.2022
Job overview
- Identifying, attracting, interviewing, selecting, hiring, and onboarding employees
- Updating our internal databases with new employee information like contact details and employment forms
- Screening resumes and application forms
- Providing an onboarding session to newly hired staff and arranging weekly staff meetings
- Gathering payroll data like working hours, and leaves.
Trivayu InfoTech LimitedDubai
Business Development Intern
08.2021 - 11.2021
Job overview
- Targeting small and big enterprises that want to grow their business online by assisting them in their digital promotions so they can attract more customers and clients
- Connecting the organization with various online platforms and building strong systematic relationships with the targeted customers
- Utilizing the gathered data of online footprints for a deep understanding of the organization and its targeted customers for optimizing the best marketing strategies
- Roles include data fetching and entering contact information into contact management systems like
- HubSpot
- Contacting them by email, scheduling meetings, and gathering requirements.
Safat Home by Alghanim Industries
Sales Associate
05.2021 - 10.2021
Job overview
- To assist customers by enhancing and promoting sales of products and services in the showroom
- Taking care of replenishment on the sales floor
- Ensure all products are displayed as instructed
- Ensure all products in specified areas are accurately priced Maintains sales area accessible for customers, all items placed in their own place and
- Demonstrate high level of product knowledge
- Recommend and encourage customers for best products and services based on their own needs
- Making sure that customers know about all the in-store promotions.
Stradivarius
Sales Associate
08.2019 - 10.2019
Job overview
- Greeting customers, responding to questions improving engagement with merchandise, and providing outstanding customer service
- Achieving established goals
- Directing customers to merchandise within the store
- Increasing in-store sales with superior product knowledge
- Maintaining an orderly appearance throughout the sales floor and introducing promotions and opportunities.
Hisba Business Solutions
Business Development Intern
08.2018 - 10.2018
Job overview
- Finding out what an organization needs and working with a team to plan proposals
- Writing reports and making presentations to customers and senior management
- Develop business proposals for new and existing customers
- Analyze the current and past budgets, expenses, sales, revenues, templates and product deficiencies in order to provide recommendations for business growth and problem resolution.
Education
Gulf University for Science and Technology
Bachelor of Science from Business Administration, Management and Organizational Behavior
University Overview
Skills
- Communication
- Management
- Marketing
- Sales
- Customer Service
- Presentation Skills
- Technical Ability
- Application Testing
- Detail Oriented
- Google Skills
- Inbound Sales by HubSpot
- Entrepreneurship and Small Business Management
- Communication Skills for Business
- HR Management (short course)
- Leadership
- Teamwork
- R Program
- Flutter
- MS Office
- Business Auditing
- Business Strategies
- Develop Policies
- Content Workflow
- Organizational Structuring
- Manage Operations
- Performance Management
- Hiring and Onboarding
- Performance Monitoring and Evaluation
- Policy Development and Enforcement
- Improve Performance
- Training Junior Team Members
- Quality Control
- Developing Modules
- UAT Support
References
References
References available upon requestAdditional Information
Additional Information
- DEANS LIST | Gulf University for Science and Technology, Kuwait.
- HONOR STUDENT AWARD | Gulf University for Science and Technology, Kuwait.
Timeline
Performance Management Officer
Asnan
06.2022 - Current
Launch Team Member
Virgin Mobile
02.2022 - 06.2022
HR Intern
Trivayu InfoTech Limited
12.2021 - 02.2022
Business Development Intern
Trivayu InfoTech Limited
08.2021 - 11.2021
Sales Associate
Safat Home by Alghanim Industries
05.2021 - 10.2021
Sales Associate
Stradivarius
08.2019 - 10.2019
Peer Tutor
Gulf University for Science and Technology, One Stop Student Services Center
10.2018 - 01.2022
Business Development Intern
Hisba Business Solutions
08.2018 - 10.2018
Gulf University for Science and Technology
Bachelor of Science from Business Administration, Management and Organizational Behavior
Summary
Motivated Human Resources professional with degree in Management and Organizational Behavior. Exceptional, talented leader and team builder, skilled in recruitment, interviewing, performance management systems and benefit administration. Working knowledge and training in Kuwait Labor Law. Proven to develop high performing talent through training, development and team motivation. Strong knowledge of MS Office applications.
Quote
The only way to go great work is to love what you do.
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