Dynamic leader with a proven track record at Reliance Retail Pvt Ltd, excelling in shrinkage control and staff management. Spearheaded expansion and sales strategies, driving profitability across multiple locations. Skilled in merchandise strategizing and problem-solving, consistently enhancing customer satisfaction and team performance.
Overview
19
19
years of professional experience
Work History
Retail Store Manager
Grand Hyper
01.2023 - Current
Developed and implemented creative visual displays to increase product sales and store traffic
Executed window and in-store merchandising strategies to drive customer engagement and profitability
Coordinated with store personnel to ensure all product displays were in accordance with company standards
Inventory management FIFO / FEFO
Team Handling
Dump, Shrink Control
Cash Management
Managing loss preventions
Area Manager
Reliance Retail Pvt ltd
Guntur
04.2015 - 01.2023
Overseeing regional department operations across 16 locations, managing both Handset and Non-Handset business sectors
Consistently driving daily sales to meet and exceed quarterly and monthly targets, while aligning store teams with incentive programs
Accountable for the profitability of each store, ensuring efficient daily operations
Boosting revenue through strategic promotion of select brands, models, accessories, and other product lines
Committing to customer satisfaction with prompt, high-quality service delivery
Crafting business plans that maximize resource utilization and time management
Playing a pivotal role in talent acquisition by aiding in interviewing, recruiting, and training personnel
Spearheading the expansion process by identifying, negotiating, and finalizing the setup of new store locations
Area Sales Manager - Cluster Sales Manager
UniverCell Telecommunications Pvt. Ltd.
Visakhapatnam
02.2009 - 03.2015
Guiding sales teams to exceed sales targets across multiple territories
Formulating strategic sales initiatives in line with organizational goals
Conducting market trend analysis to drive business expansion and growth
Fostering enduring relationships with clients for retention and satisfaction
Monitoring sales metrics to assess team performance and identify improvement opportunities
Providing training to enhance team capabilities and product knowledge
Collaborating with marketing and operations for unified business strategies
Concentrating on revenue and profit strategies for stores or sales territories
Store Manager - Sales Executive
UniverCell Telecommunications Pvt. Ltd.
Chennai
01.2006 - 02.2009
Vigorously driving sales to meet daily targets, contributing to the achievement of quarterly and monthly budgets, and ensuring team eligibility for incentives
Ensuring the profitability of each store and overseeing smooth operations on a daily basis
Enhancing revenue by strategically promoting specific brands, models, accessories, and other products
Guaranteeing customer satisfaction through the delivery of timely and high-quality services
Developing comprehensive business plans to optimize resource utilization and time management
Assisting in the recruitment process, including interviewing, hiring, and training of staff
Identifying, negotiating, and finalizing new store locations to expand business reach
Education
Bachelor of Commerce -
GITAM University
Vizag, AP, India
Skills
Shrinkage control
Problem-solving
Staff management
Merchandise strategizing
Retail operations
Highly motivated
Visual merchandising
Sales analysis
Accomplishments
Achieved Best Cluster sales manager award for 2010 & 2011.
Joined as an executive and through the consistent performance, elevated to several levels like team leader, store manager, cluster Manager, Area Manager - in these 9 years of tenure.
Had been a definite part in setting new stores (recruitments, projects, training, launches) in initial days across City (set stores in Chennai, Rajahmundry, and Vishakhapatnam).
The first one to be posted as Cluster Manager - Vishakhapatnam to form the core team of UniverCell in Andhra Pradesh.
Handled Costal Andhra Pradesh - in these 6 Years of tenure.
Elevated over 15 store managers from sales trainees. Developed over 2 CSMs from store manager category.
Focused on smart and proved 60% share of smart from overall qty.
First team in any city in mobile retail to achieve the ASP to over 10K for 3k qty and from then it follows.
Languageproficiencies
English
Tamil
Telugu
Malayalam
Hindi
Urdu
Personal Information
Passport Number: P7706817
Passport Date Of Issue: 09/02/17
Passport Expiry Date: 08/02/27
Date of Birth: 01/07/83
Gender: Male
Nationality: Indian
Contact Number : + 91 -9100933881
Timeline
Retail Store Manager
Grand Hyper
01.2023 - Current
Area Manager
Reliance Retail Pvt ltd
04.2015 - 01.2023
Area Sales Manager - Cluster Sales Manager
UniverCell Telecommunications Pvt. Ltd.
02.2009 - 03.2015
Store Manager - Sales Executive
UniverCell Telecommunications Pvt. Ltd.
01.2006 - 02.2009
Bachelor of Commerce -
GITAM University
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