Isaac Yeboah Musah

Summary

Successful Executive with over 7 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

years of professional experience

Work History

Department Executive

Al Nasser Sports Center

05.2015 - Current

Conducted regular meetings with team to discuss issues, concerns and updates.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified trends and assessed opportunities to improve processes and execution.
Established and implemented departmental policies, goals and objectives.
Assisted in employee appraisals, promotions and terminations based on performance reviews.

Stocker

The Sultan Center - Kuwait

05.2012 - 05.2015

Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained effective team member communication.
Greeted customers and directed to requested products.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Senior Supervisor

Ink Master Printing Press

08.2011 - 04.2012

Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.

Education

Presbyterian Senior High School Begoro-Ghana

Skills

Strong communication skills
Fluent in English, and basic Arabic language
Computer Literate

Customer Relations
Employee Scheduling

Accomplishments

Consistently earned average ratings on performance evaluations
Commended as a assistant supervisor for excellent job performance and customer service.

Job Objectives

A highly organized sales professional with skills and experience in business and customer care, hard working, confident, friendly, able to perform different tasks effectively, now looking for the next stage in career that offers a genuine opportunity for progression and rewards on merit on hard work.

Roles And Responsibilities

Welcome and greet customers to the shop.
Ascertain the customer needs and wants.
Help customer by recommending, selecting and finding the right item they want.
Stocking shelves with merchandise.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on item selection to customers.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Attaching price tags to merchandise on the shop floor.
Inventory and stock taking.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
Making and receiving orders.
Ensuring product knowledge.
Keeping up to date with special promotions and putting up displays.

Personal Information

Title: Sales Asistance
Nationality: Ghanaian

References

Al Nasser Sports Center, +965 1850500, mail@alnasser.net

Timeline