Experienced Stewarding Manager with over 20 years of experience in Hospitality industries. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
· Reporting to Owner, Responsible for 12 Stewarding Staff.
· Keeping the entire Kitchen, and Banquet area equipment Hygienically cleaned and Sanitized
· Training Kitchen, Banqueting, and Stewarding Staff on Basic Hygiene and Food Safety.
· Conducting scheduled Kitchen and Banquet equipment deep cleaning.
· Daily inspection of the entire staff grooming.
· Monitoring delivery of supplies to ensure the quality is up to the specifications.
· Monitoring & recording chiller/freezer temperature, ensure correct date label is maintained.
· Conducting Hygiene, Food Safety, Fire Safety, and First Aid Training.
· Inspecting Staff Grooming Personal Hygiene.
· Review and update quality control reports on a weekly basis.
· Physically monitoring Food Production, Temperature, Weighing, and Packaging.
· Ensure that Dispatch Truck is Cleaned in & out, and correct Temperature is maintained.
· Ensure that all QHSE systems and activities are maintained properly documented as per ISO requirements.
· Daily walk-through of all the chillers and storage areas to ensure products expiry date is maintained.
· Regularly Visit other 9 Units (cloud Kitchen) in Kuwait City for spot checking and Auditing.
Ensure that central Kitchen cleanliness is of the highest standard
· Handled 106 employees and monitored performance and assessed training needs, and attendance payroll.
· Maintained all required documentation and records, including productions, cleaning, time and temperature log, and employee training for reference of external inspectors.
· Checked delivered goods to maintain the approved suppliers’ programs.
· Monitored raw and cooked food for safety and quality issues through production processes.
· Made quality decisions to either accept or reject raw or finished products based on provided control guidelines.
· Collected daily and stored food samples for traceability issues.
· Monitored closely shelf life of stored food, meat, vegetables, dairy, dry ingredients, and disposal of damaged stocks.
· Reported to the F&B Director and led a team of 41 multinational associates.
· Assessed and conducted hygiene and food safety, breakage, and loss prevention training for associates.
· Conducted inventory check for SOE and FF&E.
· Handled internal and third-party auditing of suppliers.
· Handled all F&B, Kitchen, Stewarding CAPEX and purchases.
· Assisted HR department with recruitment and orientation.
· Reported to the Executive Chef and led a team of 32 associates including canteen staff.
· Champion of F&B Brand Standard Audit (BSA).
· Conducted daily inspection regarding hygiene and sanitation conditions of all production, dishwashing utilities, receiving and storage area, etc.
· Conducted weekly internal audits to ensure compliance with local regulatory law and international standard in food safety.
· Coordinated with the Engineering department to implement preventive and corrective maintenance.
· Managed and maintained effective pest control system.
· Monitored and maintained satisfactory waste disposal
· Involved with HR Department in hiring, training, and counseling of associates.
· Handled audits of hotel and suppliers.
Handled Fire Safety and First Aid Training
· Reported to the Executive Chef and led a team of 19 associates.
· Prepared and implemented CAPEX for Kitchen and steward.
· Ensured that kitchen and stewarding machines are performing efficiently.
· Documented all health, safety and SOPs.
· Led bi annual SOE and FF&E Audits.
· Prepared and implemented kitchen and steward CAPEX.
· Introduced a system of efficient cleaning schedule and implemented successfully.
· Reported to the Cooperate Executive Chef and led a team of 40 members.
· Conducted monthly inventory audits of operating equipment.
· Developed and improved waste disposal methods and reduced overall cost of waste handling.
· Handled training and evaluation of stewarding associates.
· Maintained compliance with health and hygiene standards of the municipal authority.
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