MS Office
ISLAM ABDELGHANY
Sr. HR Officer
Kuwait
Summary
Dedicated and experienced Senior Human Resources Officer with +10 years of experience in Human Resources and Personnel operations. Adept at managing a team with close supervision and accurate reporting. Hardworking driven and decisive with passion for building and retaining highly effective teams.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Sr. HR Officer
Midas
Salmiya
02.2018 - Current
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Liaised between multiple business divisions to improve communications.
- Devised hiring and recruitment policies for 1828 -employee company.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Coordinated employee placements and administrative details.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Structured compensation and benefits according to market conditions and budget demands.
- Accurately prepared monthly payroll and tracking data using Oracle system.
- Created organizational filing systems for records.
Sr. Admin Officer
Midas
Salmiya
12.2014 - 02.2018
- Residency Renewal/Transfer.
- Work/Visit Visas.
- National employment ratio.
- Partnered with HR to implement and monitor policies and procedures and recommend changes.
- Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
Assistant Store Manager
Al Mudrek Al Arabi General Trading co.
Hawally
01.2014 - 12.2014
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Evaluated suppliers to maintain cost controls and improve operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Compiled financial data to comply with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reviewed sales and gross profit report to assess company efficiency.
- Direct dealing with the Kuwaiti Fire Force regarding the company's existing projects.
- Preparing paperwork for the Kuwaiti Fire Force.
Foreman
KCPC
Shuwaikh
10.2012 - 12.2013
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Reworked positions and workflow based on individual abilities and production targets.
- Checked equipment to determine if maintenance was required.
- Meticulously tracked parts and equipment used on each job site.
- Verified completed projects met approved time, quality and cost estimates.
- Directed projects according to schedule and quality demands.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Personnel Officer
Talaat Moustafa Group
Cairo
05.2010 - 10.2012
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Oversaw and managed hiring process and assisted human resources.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Lead Generator
Barclays Bank
Cairo
07.2009 - 05.2010
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Reached out to prospective customers using effective social media, research skills and networking events.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
- Scheduled sales appointments to discuss products and services and to close qualified leads.
- Met with customers to discuss and ascertain needs, solutions and close deals.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked independently with minimal supervision.
Education
B.A Law - Law
Benha University
Benha , Egypt 09.2004 - 08.2008
Skills
HR processes
Software
Oracle based HRMS
Laserfiche
Certification
PHRi - HRCI
Timeline
PHRi - HRCI
05-2021
Sr. HR Officer
Midas
02.2018 - Current
Sr. Admin Officer
Midas
12.2014 - 02.2018
Assistant Store Manager
Al Mudrek Al Arabi General Trading co.
01.2014 - 12.2014
Foreman
KCPC
10.2012 - 12.2013
Personnel Officer
Talaat Moustafa Group
05.2010 - 10.2012
Lead Generator
Barclays Bank
07.2009 - 05.2010
B.A Law - Law
Benha University
09.2004 - 08.2008
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