ISLEM MIHOUBI
Hawalli
Summary
Accomplished, growth-focused professional with 5+ years of dynamic sales experience across multiple industries. Equipped a steadfast commitment to
customer service excellence to enhance customer experience, maximize satisfaction, propel retention, achieve/exceed sales goals, and increase business revenue.
Possess superb abilities to develop and maintain a high level of product knowledge to persuasively promote them to existing and potential customers.
Overview
6
6
years of professional experience
Work History
Sales Associate
E_fashion
05.2022 - Current
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
ALDO
08.2021 - 05.2022
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Sales Associate
MASSIMO DUTTi
06.2020 - 09.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Sales Associate
ZARA
02.2019 - 04.2020
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor In Tourism And Cultural Activation -
ISMT
TUNISIA 06.2021
Skills
- Issue Resolution
- Customer Satisfaction
- Multitasking
- Teamwork
- Merchandise Restocking
- Fast learning
- Product knowledge
- Active listening
- Verbal communication
- Networking
Languages
French
English
Arabic
Timeline
Sales Associate
E_fashion
05.2022 - Current
Sales Associate
ALDO
08.2021 - 05.2022
Sales Associate
MASSIMO DUTTi
06.2020 - 09.2020
Sales Associate
ZARA
02.2019 - 04.2020
Bachelor In Tourism And Cultural Activation -
ISMT
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