JAGAN MOHAN REDDY GANGULA
IT Manager
Salmiya
Summary
Over 16 years of experience in oracle database , Pl/sql programming, IT infrastructure management, application support and security services.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Language
Work History
IT Manager
Bahrain Kuwait Insurance Company
03.2021 - Current
- Led IT strategy and implementation initiatives to enhance operational efficiency.
- Managed cross-functional teams to ensure successful project execution and adherence to deadlines.
- Oversaw IT infrastructure upgrades, improving system performance and reliability.
- Developed and maintained IT policies and procedures to align with best practices.
- Coordinated vendor relationships to optimize technology solutions and support.
- Reduced IT operational costs through vendor negotiations.
- Involved in smooth transition of core application systems.
- Oversaw development and implementation of improvements to support network operations.
- Actively involved in the implementation of New Core application systems.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Conducted employee trainings to familiarize new application systems.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Deputy Manager
Bahrain Kuwait Insurance Company
03.2019 - 02.2021
- Managed operational efficiency within the insurance department.
- Developed and implemented IT solutions to streamline processes.
- Collaborated with cross-functional teams to enhance service delivery.
- Implemented Broker & Customer Portal for Travel and Marine Insurance.
- Led training initiatives to improve staff proficiency in technology.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Assistant Manager
Bahrain Kuwait Insurance Company
03.2017 - 02.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Streamlined processes to improve efficiency and reduce operational costs.
IT Specialist
Bahrain Kuwait Insurance Company
03.2013 - 02.2017
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
- Developed customized software solutions for improved business processes and increased productivity.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
IT Programmer
Bahrain Kuwait Insurance Company
03.2009 - 02.2013
- Reduced system errors and improved reliability through rigorous debugging processes.
- Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
- Identified opportunities for process improvement, leading to a more efficient development cycle.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Developed various reports as per the department requirements.
Software Developer
Fast Forward Systems Private Ltd.
06.2006 - 02.2009
- Involved in development of Insurance application system.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Created user manuals for Insurance application.
- Conducted rigorous testing of Insurance application.
- Coordinated with on-site teams and helped resolve /debug the issues.
- Translated customer requirements into written use cases.
- Improved software efficiency by troubleshooting and resolving coding issues.
Education
Post Graduation Certificate - Master of Computer Application (MCA)
Gokaraju Ranga Raju Institute of Engineering And Technology (GRIET)
01.2005
Bachelor's degree Certificate - mathematics, Statistics & Computer Science (MSCS)
Kranthi Degree College
01.2001
Higher Secondary Education Certificate - undefined
Saadhan Junior College
01.1998
Secondary School Certificate - undefined
St. Joseph’s School
01.1996
Skills
Technical Skills: Oracle Database, PL/SQL Coding, SQL, Linux/Windows Servers, IT infrastructure maintenance, SharePoint, Jasper Reports, Data Migration
Soft Skills: Vendor Coordination, Team Leadership, Communication, Problem-Solving
undefinedTimeline
IT Manager
Bahrain Kuwait Insurance Company
03.2021 - Current
Deputy Manager
Bahrain Kuwait Insurance Company
03.2019 - 02.2021
Assistant Manager
Bahrain Kuwait Insurance Company
03.2017 - 02.2019
IT Specialist
Bahrain Kuwait Insurance Company
03.2013 - 02.2017
IT Programmer
Bahrain Kuwait Insurance Company
03.2009 - 02.2013
Software Developer
Fast Forward Systems Private Ltd.
06.2006 - 02.2009
Bachelor's degree Certificate - mathematics, Statistics & Computer Science (MSCS)
Kranthi Degree College
Higher Secondary Education Certificate - undefined
Saadhan Junior College
Secondary School Certificate - undefined
St. Joseph’s School
Post Graduation Certificate - Master of Computer Application (MCA)
Gokaraju Ranga Raju Institute of Engineering And Technology (GRIET)
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