Jay Wakeford
Summary
Dynamic manager with a comprehensive background in inventory management, logistics operations, and the application of technological solutions within retail and supply chain contexts. Demonstrates a strong aptitude for complex problem solving for strategic planning, operational excellence, and fostering innovation. Skilled in team engagement, embracing cutting-edge technologies, and driving improvement.
Overview
27
27
years of professional experience
Work History
Senior Manager Applications & Inventory
M.H. Alshaya Starbucks
Kuwait
05.2021 - 10.2022
- Led the strategic integration of Cloud POS systems across 800+ outlets, markedly enhancing operational agility and customer service experiences.
- Oversaw inventory development and store support for 1,100 stores, focusing on optimizing inventory and enhancing operational efficiency.
- Utilized PowerBI dashboards for comprehensive inventory and operational analysis, facilitating targeted improvements and informed management decisions.
Senior Projects Manager, Logistics Division
M.H. Alshaya
Salmiya, Kuwait
03.2020 - 05.2021
- Led the integration of a third-party last-mile delivery application within warehouse operations, fostering seamless coordination between warehouse activities, delivery drivers, and the application's technology framework.
- Established a collaborative environment among warehouse operators, delivery personnel, and the application development team, centering on data-driven strategies to elevate driver performance and operational efficacy.
- Pioneered the deployment of a QGIS-based mapping solution tailored to the last-mile delivery process, which played a pivotal role in refining delivery routes and optimizing driver navigation. This innovative approach directly addressed and dramatically reduced discrepancies in delivery locations, enhancing accuracy from previous variances of up to 4km to within 3 meters.
- The integration of QGIS mapping and focused data analytics significantly improved driver performance metrics, delivery precision, and customer satisfaction, contributing to more efficient operations and increased throughput.
Supply Chain, Business Intelligence
M.H. Alshaya
Kuwait
02.2015 - 02.2020
- Led the creation and implementation of advanced analytical tools, optimizing supply chain efficiencies and contributing to a notable reduction in the Cost of Goods Sold (COGS).
- Managed a team to develop customized data collection models and analytics tools, enhancing supplier analysis and supporting strategic 3PL negotiations.
Senior Operations Manager & Various Roles
Loblaw
Calgary
02.1996 - 10.2014
- Direct Support to V.P Western Canada Operations
- Nine large Distribution Centers Winnipeg to Vancouver o Highly transitional time with six D.C closures, seven Distribution site openings
- Nationally recognized Gap Analysis Report Pilot & Roll Out 2013
- Assisted Creation of Standardized Processes for 22 Distribution Centers across Canada
- Business analysis of reporting tools and opportunities such as Manhattan WMS Slotting Tool.
- Developed slotting strategies list and definitions for various item movement scenarios. Engineered Standards optimization.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
Timeline
Senior Manager Applications & Inventory
M.H. Alshaya Starbucks
05.2021 - 10.2022
Senior Projects Manager, Logistics Division
M.H. Alshaya
03.2020 - 05.2021
Supply Chain, Business Intelligence
M.H. Alshaya
02.2015 - 02.2020
Senior Operations Manager & Various Roles
Loblaw
02.1996 - 10.2014
Additional Skills & Projects
Generative Technologies & Creative AI Applications
- Explored generative art and music, utilizing algorithmic processes to create unique compositions and artworks.
- Experimented with text-to-video and text-to-3D object conversions, leveraging creative AI to transform textual descriptions into dynamic visual content.
- Engaged in projects involving GPT agents and open-source AI agent programs, exploring their applications in natural language processing and interactive experiences.
LiDAR Scanning & Digital Twin Implementation
- Conducted experiments with LiDAR technologies for digital twin creation, applying these skills in Metaverse environment implementations.
Self-Directed Learning in Python Programming & AI
- Independently acquired skills in Python programming, focusing on statistical models and predictive analytics tools for personal projects and experiments in futures analysis.
Skills
- Logistics & Supply Chain Management: Expertise in leading logistics operations, implementing innovative solutions, and optimizing supply chain efficiency
- Inventory Management & Operational Efficiency: Skilled in inventory development and operational optimization to support retail and supply chain functions
- Leadership & Team Development: Proven ability to lead teams, foster innovation, and implement strategic initiatives across various domains
- Creative AI & Generative Technologies: Experienced in leveraging AI for creative applications, including generative art, music, and digital content creation
- Spatial Technology & Digital Twin Development: Knowledgeable in LiDAR scanning and digital twin technologies, with applications in advanced simulations and Metaverse projects
- Database Development
- Logistics Support Services
- Warehousing Functions
- Influencing and Negotiating
Professional Development
Committed to continuous self-improvement, exploring new technologies, and advancing personal knowledge in analytics, programming, and strategic business practices.
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