Jeelan Khajah
Process And Capacity Senior Analyst
Kuwait
Summary
I possess the ability to manage multiple responsibilities and priorities with great organizational skills and can be a highly dependable resource for any organization. I also have the capacity to take on further responsibilities and challenges that allow me to learn further and support whichever company and/or team I reside with.
Overview
5
5
years of professional experience
Work History
Process and Capacity Senior Analyst
National Bank Of Kuwait
09.2023 - Current
- Bridged the gap between IT and business stakeholders, fostering seamless collaboration and ensuring successful project delivery on time
- Diligently managed Business Requirement (BR) timelines, ensuring that the delivery of BRs consistently remained within scope
- Developed and maintained weekly reports and dashboards, providing comprehensive insights into BR Progress.
- Responsible for planning and allocating IT resources to meet organizational needs.
Commercial Controls Professional
Zain
07.2022 - 08.2023
- As the team senior in commercial controls, I effectively oversaw and guided a team of analysts in carrying out their daily responsibilities
- Conducted comprehensive analysis, devised effective strategies, and skillfully handled project management efforts within specified limitations to attain predetermined project objectives.
- Effectively reviewing and approving the deliverables resulting from the analysts' assigned tasks
- Conducted thorough evaluations of team performance, identifying areas of improvement and recognizing opportunities for additional training.
Commercial Controls Analyst
Zain
03.2020 - 06.2022
- Identified and documented detailed business rules and use cases based on analyses drawn from given requirements as per scopes of any particular project.
- Coordinated with other departments to achieve company's goals through collaboration and meticulous planning to ensure a projects' success.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Used statistical methods to analyze data and generate business reports that aid the company in reviewing sources of financial loss.
Education
Master of Science - Project Management
University College Dublin
Michael Smurfit Graduate Business School Ireland 9 2018 - 11 2019
Bachelor of Arts - Management Information Systems
Dublin Business School
Ireland 9 2015 - 7 2018
Skills
SQL
Microsoft Office
Communication
Leadership
Analysis and critical thinking
Power BI
Languages
Arabic
Native language
English
Proficient
C2
Arabic
Proficient
C2
Timeline
Process and Capacity Senior Analyst
National Bank Of Kuwait
09.2023 - Current
Commercial Controls Professional
Zain
07.2022 - 08.2023
Commercial Controls Analyst
Zain
03.2020 - 06.2022
Master of Science - Project Management
University College Dublin
9 2018 - 11 2019
Bachelor of Arts - Management Information Systems
Dublin Business School
9 2015 - 7 2018
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