Jocelyn Rocha
Las Vegas
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns.
Overview
3
3
years of professional experience
Work History
Movement Control Specialist
U.S Army
03.2022 - 12.2023
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
Shift Leader
Subway
03.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV05.2022
Skills
- Safety Processes
- Cargo Movement
- Staff Training
- Cash Handling
- Operational Efficiency
Languages
Spanish
Native language
Timeline
Movement Control Specialist
U.S Army
03.2022 - 12.2023
Shift Leader
Subway
03.2021 - 05.2022
High School Diploma -
Desert Pines High School
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