Joice Leeah Celestino
Kuwait
Summary
Organised Accounts Payable Clerk with knack for streamlining invoice processing. Improved invoice accuracy and reduced payment cycle times, contributing to optimised cash flow and stronger supplier relationships. Known for meticulous attention to detail and proactive problem-solving skills, ensuring smooth financial operations.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
Work History
Accounts payable clerk
Millennium Central Downtown Hotel
Kuwait City, Al Asimah
03.2023 - Current
- Maintained confidentiality of sensitive financial information.
- Enabled smooth department operations by promptly processing payments and keeping comprehensive records.
- Conducted bank reconciliations regularly for accurate record keeping.
- Prepared for and completed payment and purchase run processes.
- Prepared and sent out appropriate remittance advices.
- Reconciled supplier statements to achieve accounts accuracy.
- Handled filing, photocopying and other administrative duties to help with smooth running of office tasks.
- Contributed to achieving zero audit findings in financial audits by maintaining accurate documentation.
Customer Financing Associate
Filinvest Land, Inc.
Alabang, Philippines
05.2019 - 10.2020
- Handled telephonic communications, enhanced external relations.
- Made outgoing phone calls to confirm appointments, respond to enquiries and gather information.
- Dealt with customer queries for an elevated level of service.
- Assisted colleagues for better team collaboration.
- Supported senior staff members during busy periods resulting in efficient workflow.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Maintained confidentiality with sensitive company information.
- Updated client database to ensure up-to-date information.
Frontline Associate
Global Access Financial Services, Inc.
Mandaluyong City, Philippines
06.2017 - 02.2019
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built rapport with new and existing customers to boost client retention.
- Collaborated with team members for seamless shift handovers.
Business and Client Relations Assistant
Pawncare Services, Inc. (PJ Lhuillier Group of Com
Makati, Philippines
06.2016 - 11.2016
- Provided customer service, delivering high levels of satisfaction.
- Answered phone calls promptly, providing excellent customer service.
- Handled confidential information, maintaining discretion and integrity.
- Carried out duties with strict compliance to company standards and policies.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
Administrative Assistant
Northpoint Development Bank
San Perdo, Laguna, Philippines
06.2013 - 03.2016
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported accurate record-keeping with proficient data entry skills.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
Education
Bachelor of Business Administration - Marketing Management
Laguna College
San Pablo City, Laguna, Philippines 06.2009 - 04.2019
Skills
- Bank statement reconciliation
- Supplier statement reconciliation
- Administration and clerical duties
- Documentation management
- Invoice organisation
- Customer service experience
- Customer service excellence
- Time-management
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Languages
English
Upper intermediate
Timeline
Accounts payable clerk
Millennium Central Downtown Hotel
03.2023 - Current
Customer Financing Associate
Filinvest Land, Inc.
05.2019 - 10.2020
Frontline Associate
Global Access Financial Services, Inc.
06.2017 - 02.2019
Business and Client Relations Assistant
Pawncare Services, Inc. (PJ Lhuillier Group of Com
06.2016 - 11.2016
Administrative Assistant
Northpoint Development Bank
06.2013 - 03.2016
Bachelor of Business Administration - Marketing Management
Laguna College
06.2009 - 04.2019
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