Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

JOJY MAMPILLY

Kuwait City

Summary

Dynamic sales professional with a proven track record at Al Mulla & Behbehani Motor Company K.S.C.C, enhancing customer satisfaction and increasing repeat business through exceptional service and effective problem-solving. Skilled in customer service and multi-tasking, adept at fostering teamwork and collaboration. Demonstrated success in event preparation and community engagement, significantly contributing to dealership reputation.

Overview

22
22
years of professional experience

Work History

Sales Associate Parts & Accessories for PDI

Al Mulla & Behbehani Motor Company K.S.C.C
04.2017 - Current
  • Preparing Mopar Accessorized Jeep Wrangler, Jeep Gladiator,Ram ,Ram TRX vehicles for events in Kuwait.
  • Attending the Middle East MOPAR HERO competitions.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained compliance with federal guidelines regarding warranties as well as state regulations for vehicle titles, registrations, and inspections.
  • Reduced customer wait time for services by efficiently coordinating schedules between technicians, advisors, and clients.
  • Advanced dealership reputation through participation in community events and local marketing initiatives.
  • Ensured safety compliance during vehicle inspections, identifying any issues requiring repair before sale.
  • Increased repeat business by building strong relationships with clients through attentive follow-up communications.

Sr.Sales Associate - Parts & Accessories

Kuwait Auto Parts & Imports Co.- Auto1
04.2010 - 03.2017

Monitoring branch retail and wholesale sales and submitting reports

Supervising fitment of accessories on American, European and Japanese cars.

Creating market surveillance & comparing local prices on additives and accessories.

Associating inventory levels on different branches and sending reports.

Sales Associate - Parts & Accessories

Kuwait Auto Parts & Imports Co. - Auto1
08.2006 - 03.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Preparing quotations for Insurance companies and other Kuwait fleet companies.
  • Receiving items from stores and posting GRN
  • Selecting appropriate bin locations for parts and accessories received.
  • Analyzing stock fluctuations

Procurement Officer - Parts & Accessories

Kuwait Auto Parts & Imports Co. - Auto1
03.2002 - 07.2006

Working as a Procurement Officer in “Kuwait Auto Parts Imports Co” a group of

  • ‘Al-Ghannam’ in parts and accessories.
  • Procuring batteries, lubes, Japanese, Korean & American spare parts and exporting to Iraq
  • Supplying General trading items to KBR and US Army
  • Making Invoices against delivery and posting them online.
  • Preparing Quotations to customers.

Education

MBMC TRAINING PROGRAMS

Commerce

MG University
India
2001

Skills

  • Preparing parts estimate & labor charges
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength

Additional Information

  • Nationality : Indian
  • Visa Status: Transferable (18 No.)
  • Passport No. U0614050
  • Age & Date of Birth: 44, 11/03/1980
  • Marital Status: Married
  • Religion: Christian
  • Interests: Have a passion for Cars & like traveling.

Languages

Malayalam
Native language
Arabic
Advanced
C1
English
Proficient
C2
Hindi
Proficient
C2
Tamil
Advanced
C1

Timeline

Sales Associate Parts & Accessories for PDI

Al Mulla & Behbehani Motor Company K.S.C.C
04.2017 - Current

Sr.Sales Associate - Parts & Accessories

Kuwait Auto Parts & Imports Co.- Auto1
04.2010 - 03.2017

Sales Associate - Parts & Accessories

Kuwait Auto Parts & Imports Co. - Auto1
08.2006 - 03.2010

Procurement Officer - Parts & Accessories

Kuwait Auto Parts & Imports Co. - Auto1
03.2002 - 07.2006

MBMC TRAINING PROGRAMS

Commerce

MG University
JOJY MAMPILLY