JOJY MAMPILLY

• Preparing Mopar Accessorized Jeep Wrangler, Jeep Gladiator,Ram ,Ram TRX vehicles for events in Kuwait.
• Attending the Middle East MOPAR HERO competitions.
• Contributed to a positive work environment through effective communication and teamwork with colleagues.
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Maintained compliance with federal guidelines regarding warranties as well as state regulations for vehicle titles, registrations, and inspections.
• Reduced customer wait time for services by efficiently coordinating schedules between technicians, advisors, and clients.
• Advanced dealership reputation through participation in community events and local marketing initiatives.
• Ensured safety compliance during vehicle inspections, identifying any issues requiring repair before sale.
• Increased repeat business by building strong relationships with clients through attentive follow-up communications.

Monitoring branch retail and wholesale sales and submitting reports

Supervising fitment of accessories on American, European and Japanese cars.

Creating market surveillance & comparing local prices on additives and accessories.

Associating inventory levels on different branches and sending reports.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Preparing quotations for Insurance companies and other Kuwait fleet companies.
• Receiving items from stores and posting GRN
• Selecting appropriate bin locations for parts and accessories received.
• Analyzing stock fluctuations

Working as a Procurement Officer in “Kuwait Auto Parts Imports Co” a group of

• ‘Al-Ghannam’ in parts and accessories.
• Procuring batteries, lubes, Japanese, Korean & American spare parts and exporting to Iraq
• Supplying General trading items to KBR and US Army
• Making Invoices against delivery and posting them online.
• Preparing Quotations to customers.