JUVY TRAJE SAAVEDRA
STORE MANAGER
SALMIYA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
Work History
Store Manager- Intersport Store
ALI ABDULWAHAB COMPANY
KUWAIT
10.2022 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager-Nike Store
ALI ABDULWAHAB COMPANY
KUWAIT
06.2018 - 10.2022
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Assistant Store Manager- Nike Store
ALI ABDULWAHAB COMPANY
KUWAIT
06.2014 - 08.2018
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Assisted store manager in meeting standards for customer service and quality.
- Supported senior management in implementing and upholding store policies and procedures.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Sales Associate- Nike Store
ALI ABDULWAHAB COMPANY
KUWAIT
11.2010 - 06.2014
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Informed customers of promotions to increase sales productivity and volume.
- Presented professional image consistent with company's brand values.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to team objectives in fast-paced environment.
Sales Associate- The Bodyshop
M.H.ALSHAYA COMPANY
KUWAIT
01.2007 - 11.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Solved customer challenges by offering relevant products and services
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Education
Bachelor of Science - MANAGEMENT
UNIVERSITY OF THE PHILIPPINES IN THE VISAYAS
ILOILO CITY PHILIPPINES 06.1992 - 10.2001
Skills
Maximizing profitability
Staff Management
Team leadership and coaching
Merchandising
Operations
Decision-making skill
Dependable and reliable
Accurate money handling
Scheduling knowledge
Stock management
Meticulously detail-oriented
Relationship building and management
Documentation expertise
Strong multi-tasking
Quality assurance
Point of Sale systems
Timeline
Store Manager- Intersport Store
ALI ABDULWAHAB COMPANY
10.2022 - Current
Store Manager-Nike Store
ALI ABDULWAHAB COMPANY
06.2018 - 10.2022
Assistant Store Manager- Nike Store
ALI ABDULWAHAB COMPANY
06.2014 - 08.2018
Sales Associate- Nike Store
ALI ABDULWAHAB COMPANY
11.2010 - 06.2014
Sales Associate- The Bodyshop
M.H.ALSHAYA COMPANY
01.2007 - 11.2010
Bachelor of Science - MANAGEMENT
UNIVERSITY OF THE PHILIPPINES IN THE VISAYAS
06.1992 - 10.2001