Overview
Work History
Education
Skills
Work Availability
Timeline
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Kamran Alam

Kamran Alam

Salmiya

Overview

21
21
years of professional experience

Work History

Assistant Manager

Germany Computers Est.
01.2011 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Monitored security to protect employees, customers and property.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed strategy to increase sales and drive profits.
  • Mentored team members to enhance professional development and accountability in workplace.

Computer Technician

Germany Computers Est.
08.2002 - 12.2010
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Linked computers to network and peripheral equipment.
  • Recommended new and replacement hardware and software purchases.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.

Education

Diploma - Computer Science

ALLIED INSTITUTE OF TECHNICAL TRAINING
RAWALPINDI - PAKISTAN
02-2002

Skills

  • P>Sales growth
  • P>Employee performance evaluations
  • P>Technical Analysis
  • P>Desktop and laptop installations
  • P>Technical Support
  • P>Hardware and software installation
  • P>Help desk support
  • P>Inventory management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Germany Computers Est.
01.2011 - Current

Computer Technician

Germany Computers Est.
08.2002 - 12.2010

Diploma - Computer Science

ALLIED INSTITUTE OF TECHNICAL TRAINING

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Kamran Alam