KARABIRA MOSES
Kampala
Summary
Dynamic and dedicated restaurant professional with proven expertise skilled in customer service, I consistently enhance guest experiences through effective upselling techniques and maintaining cleanliness. I thrive in fast-paced environments while ensuring food safety and operational efficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Kyengera Restaurant
03.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborate with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintain clean and organized dining areas for optimal guest experience.
- Utilize time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Contribute to efficient restaurant operations by assisting in bussing tables during peak hours.
- Balance excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Adhere to company guidelines and safety protocols for proper food handling and presentation.
- Support fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Manage multiple tables simultaneously.
- Promote restaurant specials and upsold menu items, increasing overall sales revenue.
- Answer customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Maya Secondary School
Nsangi11-2022
No Degree - Primary Leaving Examination
KitemuPrimary School
Nsangi12-2018
Skills
- Order taking
- Food safety awareness
- Cleanliness
- Table setting
- Service quality
- Cash handling
- Memory retention
- Upselling techniques
- Customer service
Timeline
Restaurant Waiter
Kyengera Restaurant
03.2023 - Current
High School Diploma -
Maya Secondary School
No Degree - Primary Leaving Examination
KitemuPrimary School
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