Summary
Overview
Work History
Education
Skills
Timeline
Generic
Khaled  Al - Yaqout

Khaled Al - Yaqout

Accountant

Summary

Working at Bank Boubyan, some of skills are, excelled in enhancing client satisfaction and bank profitability through expert cross-selling and superior customer service. Demonstrated proficiency in cash management and a deep understanding of banking products, significantly contributing to branch sales targets. Skilled in conflict resolution and fostering strong customer relationships, ensuring compliance and personalized banking solutions. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Driven banking professional with expertise in building relationships and retaining small business customers. Successful analyzing accounts and current packages in order to propose updates and correct problems. Good communication, multitasking and planning abilities.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Banker

Bank Boubyan
Kuwait , Kuwait
07.2022 - Current
  • Balanced teller drawers and ATM cash.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Assisted customers with setting up or closing accounts, and signing up for new services.
  • Opened, closed, and updated accounts for customers.
  • Educated customers on features and benefits of banking products and services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Processed applications for new accounts.
  • Educated customers on online banking and mobile banking applications.
  • Enhanced bank profitability by effectively cross-selling various financial products and services.
  • Maintained strict compliance with all banking regulations, ensuring secure and trustworthy environment for clients.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Handled various accounting transactions.
  • Increased sales by 70%.

Education

Bachelor of Accountancy - Accounting

Amman Al - Ahliya University
Jordan
09.2018 - 09.2021

Skills

Cross-Selling and Partner Referrals

Customer Service

Teller Support

New Account Setup

Products and Services Knowledge

Bank Sales

Cash Management

Opening and Closing Procedures

Opening and Closing Procedures

Money Transfers

Teller Experience

Timeline

Banker

Bank Boubyan
07.2022 - Current

Bachelor of Accountancy - Accounting

Amman Al - Ahliya University
09.2018 - 09.2021
Khaled Al - YaqoutAccountant