Abdullah Khayat
Damascus
Summary
To obtain a significant and challenging position where I will learn, develop and utilize my educational skills along with current work experience; A job that provides me a scope for growth while meeting the Company's goals and expectations.
Overview
10
10
years of professional experience
Work History
Construction Manager
Freelancer
02.2019 - Current
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Developed strong relationships with subcontractors, leading to efficient collaboration.
- Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
Civil Engineering Technician
Procurement Department, Syriatel
09.2017 - 01.2019
- Obtained quotes for project materials in line with the approved As-Builts and interviewed suppliers in order to find the best pricing.
- Worked closely with engineers, land surveyors and other key stakeholders to execute the subject job to the client satisfaction and as per the approved drawings and calculated materials' quantities.
- Attended all seminars and trainings offered by the company in an effort to build knowledge and improve skills.
Dept Collection Representative
Customer Service Department, Syriatel
05.2017 - 08.2017
- Set up and updated customer accounts with interactions, payments and personal information.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Collected and arranged information and entered details into computer database.
- Generated and mailed updated statements.
Customer Service Officer
MTN ONECOM
01.2015 - 04.2016
- Provided basic technical support for clients on wide range of company products.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Educated customers on promotions to enhance sales.
- Provided primary customer support in fast-paced environment.
Education
Diploma - Civil Engineering
Civil Engineering Institute
Damascus, SyriaSkills
- Strong/ effective communication skills
- Oral and written communication (Arabic : Mother Language - English : Good)
- Customer relations/ Customer service
- Data entry & processing
- Reporting and documentation
- Conducting field surveys
- Extensive AutoCAD knowledge
- Civil Engineering assistance
- Computer Literate (Word, Excel, Power Point, Spreadsheetsetc)
- Time management/ Multitasking
- Working under pressure
- Decision-making
- Problem-solving
- Team Player
Timeline
Construction Manager
Freelancer
02.2019 - Current
Civil Engineering Technician
Procurement Department, Syriatel
09.2017 - 01.2019
Dept Collection Representative
Customer Service Department, Syriatel
05.2017 - 08.2017
Customer Service Officer
MTN ONECOM
01.2015 - 04.2016
Diploma - Civil Engineering
Civil Engineering Institute
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